Vertu Motors

4.7/5 rating

Outstanding

- based on 6911 verified purchases in the last 3 months

About Vertu Motors

Vertu Motors is a car dealership group in the UK which was formed in 2006 and has now grown to be the 6th largest motor retailer in the UK (by turnover) and operates over 121 franchised and 3 non-franchised operations across England and Scotland. Vertu Motors operates mainly under the brands of Bristol Street Motors, Macklin Motors, Farnell and Vertu and represents marques including Ford, Peugeot, Alfa Romeo, Toyota, Honda, Audi, BMW, Nissan and Fiat in new and used car and van models. A wide range of Aftersales services including servicing, repairs, MOTs and parts are also available at Vertu Motors dealerships. A range of schemes and offers including Motability, company fleet and van or car leasing are offered across the 124 Vertu Motors dealerships.

Vertu Motors have won a number of awards since being formed in 2006 including the Motor Trader Magazine's 'Dealer Group of the Year Award' in 2008 and also the 'Best Dealer Group' in the 2012 Motability Supplier Awards.

Total Active Verified Purchases:

258120

Total Active Purchases:

258120

Overall
Satisfaction

258k+

Total
Purchases

Outstanding

Very Good

Good

Satisfactory

Unsatisfactory

List
Map

Bristol Street Motornation Tamworth

Latest Testimonials

My experience at Bristol Street Motornation Tamworth was positive because trustworthy staff

Mrs Judith Beardshaw,

11th October 2024

My experience at Bristol Street Motornation Tamworth was positive because when I wasn't sure about how to use certain equipment ie charging my EV I was helped in every possible way by the help and knowledge given. They also offered help if needed in the future

Ms Evangeline Ridgway-Dean,

11th October 2024

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Bristol Street Motors Renault York

Latest Testimonials

Bristol Street Motors Renault York staff were good because they were very polite, well mannered and attentive - nothing has been too much trouble. Jack in particular is a credit to the company!

Mrs M,

10th October 2024

BristolStreet Motors Renault York were fantastic because out salesman Matt was excellent from start to finish kept us up to date at all times he was extremely helpful nothing was to much trouble during the sale and after

Mrs Heidi Seddon,

5th October 2024

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Bristol Street Motors Citroen Burton

Latest Testimonials

Bristol Street Motors Citroen Burton were great because they have excellent customer service and go above and beyond to help you

Mrs Louise Spurling,

11th October 2024

I was happy with the service at Bristol Street Motors Citroen Burton because they were helpful and not pushy . Nor was I made to feel daft when I asked questions

Mrs Norma Horrobin,

7th October 2024

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Bristol Street Motors Citroen Derby

Latest Testimonials

My experience overall was just out of this world. The Sales Manager was very knowledgable, presentable and gave me the best deal EVER. He is a credit to the company and deserves recognition. It was the best buying experience. The whole team is great. I would strongly recommend Citroen Derby

Mr M,

11th October 2024

I recently bought a low mileage Citroen C3 from Bristol Street Motors, Citroen, Derby. Saffron Stacey was the sales executive I dealt with throughout. I am pleased to give 5 stars. This star rating is entirely due to the help, assistance, diligence and clear professionalism of Saffron Stacey. The first part of my purchase was via telephone, during which Saffron Stacey was able arrange a part-exchange value, prepare a vehicle for assessment & test drive and answer a page full written of questions. So, the ground work was done before I entered the dealership. All the questions I asked were answered, all the documentation was at hand. Nothing was forced upon me. All my wants and needs were accommodated. In 50 years of motoring this was my easiest ever car purchase. There were no problems. I was kept fully advised of progress from my initial enquiry until, and after, I drove away in my new car. I am entirely happy to give Saffron Stacey my highest possible recommendation.

Mr Edward Dexter,

9th October 2024

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Bristol Street Motors Citroen Macclesfield

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful

Mrs Jacqueline Barltrop,

24th January 2023

I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.

Mr Peter Auld,

29th November 2022

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Bristol Street Motors Citroen Northampton

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.

Mr Andrew Pettifer,

1st December 2022

I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.

Mrs T,

10th November 2022

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