
Vansdirect
Visit WebsiteVansdirect Verified Purchases
Total Active Purchases:
3118
(Verified: 3118)

Vansdirect were really helpful and I'd recommend them because Dean is by far one of the best salespeople I have ever encountered!

⭐️⭐️⭐️⭐️⭐️ Great Experience All Around
The customer service was friendly and professional, making the whole process easy and stress-free. Everything from the initial inquiry to the final purchase was handled smoothly, and the van was delivered quickly. The after sales support has also been excellent responsive and helpful. Highly recommend!

My experience at Vansdirect could have been better because one van got delivered with a fault and one teh side door falls out of the runners and the linkage on the sliding door on the other side has been installed back to front and is an issue every time you open the door

The experience at Vansdirect was great because I got what I was looking for

Excellent experience from beginning to end with a very quick turn around

My experience at Vansdirect could have been better because you could have explained that you have no control over the order. You had no information on the delivery date of my van that took over a year to arrive. It later transpired that the order was not placed to the factory for 6 months after I ordered and paid my deposit. Week after week you had no information and then when it arrived I. The UK you had no control over the supplier. After the supplier caused some minor damage to the vehicle it took another 6 weeks to resolve. All in all it has been a terrible experience, your customer service team have no control of the situation and can only parrot what they hear from the supplier. I raised a formal complaint and am still waiting to hear anything.