JudgeService are a team of customer satisfaction experts who dedicate their time to improving the reputation of other businesses.

Our innovative insight and review tools allow you to analyse your performance and provide better experiences for your customers.

By ensuring all our reviews are verified and genuine, JudgeService builds a solid foundation of trust and respect between the customer and the seller.

Customers are at the heart of everything we do here at JudgeService, so our dedicated account managers will always be happy to help you find your perfect plan.

Our reviews systems and granular insight reports have helped thousands of businesses improve their customer satisfaction scores already, many achieving 100% recommendation scores.

Managing your online reputation has never been easier.

Our mission is to make the world a better place one customer at a time.

Our History

JudgeService was set up by Neil Addley in 2011. Based in Harrogate, North Yorkshire, the company has been helping businesses improve their customer service for over 10 years.

Founder and Managing Director, Neil, spent over 25 years working in the automotive industry, for groups such as Perrys, CD Bramall and Reg Vardy. That is why JudgeService are experts in the field.

With over 1000 car dealer clients in the UK, JudgeService are a trusted name in the industry and are starting to branch out into new markets.

As a growing business, JudgeService are using technology to their strengths and are always looking to create the next best insight and review tools.

judge service history
meet the judge service team

Meet the Team

From Account Managers, Support, Admin, Marketing, Development and more, meet the team of JudgeService experts behind how it all works!

Our Research Centre

Learn about the "engine room" behind our business. Our research centre accounts for over 35% of all our customer survey activity.

Call Centre Operator
judgeservice values and faqs

Our Values and Frequently Asked Questions

Read our company values to find out what is important to us!

Got a question? Check out our Frequently Asked Questions section to see if they can help solve your problem.

Our Clients

JudgeService clients range from the very biggest dealer groups such as Vertu Motors, Bristol Street Motors, Farnell and Macklin Motors, to owner driver businesses such as Kineholme of Otley and supermarkets like Motor Depot.

judge service clients
judge service partners

Our Partners

JudgeService love to partner with other companies to make our review solutions work the best for you! Find out who we partner with here!

Request a Demo

Enter your email address below and we will get back to you.