Vertu Honda Grantham
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- Based on 58 verified purchases in the last 3 months
Vertu Honda Grantham Verified Purchases
Total Active Purchases:
2462
(Verified: 2462)
The experience at Vertu Honda Grantham was good because they were helpful in explaining about the car and finance available.
Hello Mr Nasrudin,
Thank you for taking the time to share your positive experience with Vertu Honda Grantham, we're thrilled to hear that our team provided you with helpful information regarding the car and finance options, we strive to ensure all our customers feel supported throughout their purchasing journey.
Kind regards, Dean.
I was happy with the service at Vertu Honda Grantham because the service we received was amazing and Jamie helped make the purchase process much easier
Hello Resham,
We're thrilled to hear that you had an excellent experience at Vertu Honda Grantham, particularly thanks to Jamie's outstanding assistance in making your purchase process smoother - we'll be sure to pass on your praise to him and continue to strive for exceptional customer service.
Kind regards, Keith.
Hello Anita,
We love to know we've helped somebody. Thank you for your 5 star rating.
Kind regards, Keith.
Vertu Honda Grantham were great because they provided excellent customer service
Hello Fiona,
We're thrilled to hear that our team at Vertu Honda Grantham provided you with an exceptional customer experience, and we're grateful for your kind words about the excellent service you received. We'll be sure to pass on your positive feedback to our staff, who will be delighted to know their hard work has been recognised.
Kind regards, Keith.
I'd recommend Vertu Honda Grantham to anyone because the staff are friendly and very helpful. Especially, Granny Clarkson has gone extra miles to find a perfect car that meets our needs. And Max Baldwin helped the handover transition to make sure which all went smoothly. Thank you very much for your service
Hello Hang,
We're thrilled to hear that you've had such a positive experience at Vertu Honda Grantham, and we'd like to extend our sincerest gratitude to Granny Clarkson and Max Baldwin for their exceptional service, which has clearly made a significant difference in finding the perfect car for your needs, and we appreciate your kind words about their efforts.
Kind regards, Keith.
I would not recommend Vertu Honda Grantham because it was promised the car would be serviced before delivery, it wasn’t. The boot door did not close properly, there was a fault with the wiring on the towbar causing a beep when indicating, the tyre inflation kit was missing. This was a Honda Approved used car which we were lead to believe meant it had been thoroughly inspected. All of the above issues should have been sorted before handover. The car didn’t appear to have been cleaned particularly well. After complaining the car was collected and a loan car provided. The issues have been fixed but these should have been dealt with before handover. Given that none of this was done it does make me wonder whether the paint and upholstery protection was actually applied, I have no way checking so have to take your word for it. Final issue still outstanding is the supply of the key needed to remove the tow ball. I was told this would be posted to me but I have yet to receive it. Over all poor level of sales service. Service department did a good job of collecting and delivering the car and keeping me informed of progress.
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Chloe
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
