Wessex Garages
- based on 303 verified purchases in the last 3 months
About Wessex Garages
Total Active Verified Purchases:
11007
Total Active Purchases:
11007
Latest Testimonials
I'd definitely recommend Wessex Cardiff Penarth Road because the salesperson was very knowledgeable and understanding of my needs regarding buying a vehicle. He took time to explain everything thoroughly and answered all of my questions. He was efficient and very personable. I would have no hesitation in recommending Wessex garage and Ben in particular to family and friends.
Mrs P,
22nd January 2026
I'd endorse Wessex Cardiff Penarth Road because the whole experience has been hassle-free and straightforward. Ben Westerman was absolutely brilliant, he explained the process thoroughly, talked me through the paperwork that needed to be signed, presented options for additional service and insurance, was helpful throughout the whole experience. Even when I changed my mind as to the delivery date he handled everything with ease and ensured there were no delays. I was pleased with the standard of the delivered car and would definitely recommend Ben.
Mrs Malogorzata Koszczynska,
17th January 2026
Latest Testimonials
I would not recommend Wessex Garages Kia Bristol because I had to chase the delivery date wasn’t kept in touch no mats in car as requested felt I was was a nuisance was told delivery 28th then 30th then told was on holiday so couldn’t collect why that effected collection I’ve no idea , if I could of cancelled and gone else where I would of . Had to contact Kia to get the dealership to contact me with a delivery date and rob kindly contacted me to arrange delivery to me
Mrs Karen Dunn,
14th October 2026
I'd endorse Wessex Garages Kia Bristol because Jacob is very helpful and definitely knows his business advice all the way through
David Bees,
14th October 2026
Latest Testimonials
My experience at Wessex Garages Kia Cardiff was memorable because Dylan Yeo made it stress free, explaining each part of process as we met it. Very personable and professional manner to
Mr Darren Brook,
8th October 2026
I'd recommend Wessex Garages Kia Cardiff to anyone because .after seeing the car online the team at Wessex. Where brilliant.I travelled all the way from Somerset to get this car they held the car for me and we’re great though the hole prosess it could not have gone more smoothly would highly recommend the team there and will return in the future and will recommend them to anyone interested in getting a new car. With thanks Carl Jones
Mr Carl Jones,
4th October 2026
Latest Testimonials
I'd recommend Wessex Garages Mazda Bristol to a friend because As stated above
Mr Neil Wallett,
19th September 2026
Car is great. Customer service is terrible - mistakes and lies throughout the experience.
After we showed interest in the car it was taken off websites. We asked for a link or video to the car. The link didn’t work and the video never came. We said the link didn’t work and were sent the same link again. We requested a video again and later a third time and this never came. We decided the buy the car anyway.
The part exchange valuation of my VW was low because of a lack of service history evidence. I spent hours sourcing the history and service records. I eventually obtained the missing information. At handover this wasn’t even looked at which annoyed me. At handover I then looked at the service record of the Kia I was buying and pointed out the service mileage was different to the car. I was told this was a job number not the mileage. The sales person also did not complete the V5 paperwork telling me ‘DVLA do not bother with that anymore’. When I got home I realised the car was not serviced - it was over a year since the last service. I was correct all along. The garage agreed that the car wasn’t service and arranged a service, collecting my car and returning it. I looked at the log book and it has only partially been filled in and there is no service sheet indicating the work done. Also when I look at Kia Connect for the service record it says ‘error 9105’. So still not resolved. I just feel disappointed and it has taken the edge off what should be excitement of a new car.
Mr Chris Cleverley,
19th September 2026
Latest Testimonials
Wessex Garages Newport were great because of Mohammed Afzaal. He was genuinely the best representative Wessex Garages could have ever asked for. He was polite, helpful and extremely supportive. I couldn't recommend him any higher.
Mr Jordan Viggers,
12th October 2026
I'd suggest Wessex Garages Newport to a friend because they were very nice and helpful
Miss Ayesha Rehman,
10th October 2026
Latest Testimonials
Wessex Garages Nissan Bristol staff were good because provided all great service
Mr Gregg Howett,
15th October 2026
Poor pre-sales communication regarding the LEAF's release date, repeated delays in keeping sales appointments, repeated requests from the garage for personal information already provided, no formal reception area (just Parts & Servicing), and a congested car park, among other issues. I have no idea who Tracey Haynes-Wass is, but Lazar was the only person who demonstrated genuine customer care.
Mr Derek Russell,
10th October 2026
