Swansway

verified label
4.8/5 rating

Outstanding

- based on 1672 verified purchases in the last 3 months

About Swansway

Swansway Motor Group is a family owned and run group based in Crewe, Cheshire, with more than 20 car and van dealerships located across the North West, Midlands and North Wales. We represent 10 brands inclding Audi, CUPRA, Honda, Jaguar, Land Rover, PEUGEOT, SEAT, Volkswagen, Volkswagen Vans and BYD. When it comes to your van and car servicing and MOTs, we use only genuine parts and accessories to help ensure your vehicle is maintained to the highest standard. Don’t hesitate to get in touch with any questions. Each of our car dealerships is open every day of the week and our van centres are open Monday to Saturday.

Total Active Verified Purchases:
9284
Total Active Purchases:
9284
95
Overall
Satisfaction
95
Would
Recommend
9,284
Total
Purchases
4.9/5 rating

Outstanding
- based on 102 verified purchases in the last 3 months
552 verified active purchases
552 total active purchases
99% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Blackburn Audi to anyone because they gave a great service
Mr H,
25th August 2026
Blackburn Audi were fantastic because have now bought 3 Audi cars from this sales company
Mr William Armer,
24th August 2026
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4.9/5 rating

Outstanding
- based on 52 verified purchases in the last 3 months
219 verified active purchases
219 total active purchases
96% of customers would recommend to their family and friends

Latest Testimonials

An Exceptional Customer-Focused Experience Having enjoyed a successful career in sales, I am very tuned in to the importance of a genuinely customer-focused experience, especially when making a significant purchase. When competing dealerships are selling exactly the same product, the difference comes down to the people, the service and their willingness to go that extra mile to win and retain a valuable customer. In my carefully considered opinion, Swansway Motor Group in Chester excelled in every regard. From my very first contact, I was impressed by the professional, friendly and customer-focused approach of the entire team, particular Jacob. I received a fair and competitive price for my trade-in vehicle, together with a fair (haggle free) deal for the BYD Seal I was purchasing. What really distinguished Swansway, however, was the level of service throughout the whole process. The pre-sales and after-sales support was second to none, and I always felt that my business and satisfaction genuinely mattered to them. There is a significant difference between simply selling a product and delivering an outstanding customer experience. Swansway unquestionably falls into the latter category. I would have no hesitation whatsoever in highly recommending Swansway Motor Group, Chester, to anyone considering purchasing a BYD. A thoroughly deserved 5-star recommendation.
Mr Peter Morgan,
21st August 2026
The experience at BYD Chester was good because of their friendly, efficient and thorough service.
Anonymous,
20th August 2026
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4.8/5 rating

Outstanding
- based on 77 verified purchases in the last 3 months
281 verified active purchases
281 total active purchases
99% of customers would recommend to their family and friends

Latest Testimonials

I'd definitely recommend BYD Crewe because Alex was super helpful and knowledgeable about all the cars and what each one had to offer. I felt very at ease and not rushed with my decisions - would definitely recommend!
Miss Phoebe McManus,
24th August 2026
The manager was very hands on keen and very knowledgeable a very nice chap
Mr Ernest Crowe,
23rd August 2026
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4.5/5 rating

Outstanding
- based on 56 verified purchases in the last 3 months
182 verified active purchases
182 total active purchases
88% of customers would recommend to their family and friends

Latest Testimonials

I'd suggest BYD Stoke to a friend because the car is amazing and the staff can’t do enough for you I dealt with a man called jack he was very helpful
Mrs Dawn Amison,
24th August 2026
I would recommend BYD Stoke to friends and family because we received an excellent service
Mr Sumra,
21st August 2026
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4.9/5 rating

Outstanding
- based on 95 verified purchases in the last 3 months
664 verified active purchases
664 total active purchases
99% of customers would recommend to their family and friends

Latest Testimonials

My experience at Carlisle Audi was cracking because we bought a very nice vehicle
Mrs Anne Barnes,
24th August 2026
The experience at Carlisle Audi was good because Dan an excellent helpful man.
Mr Colin Hillier,
21st August 2026
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4.8/5 rating

Outstanding
- based on 57 verified purchases in the last 3 months
389 verified active purchases
389 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I was pleased with Crewe Audi and would recommend them because after a few minor delay issues the team were soon chasing up on my behalf. I was kept up to date of whereabouts of the new vehicle being transported. The collection of my car was a wonderful experience and Adam who i had been dealing with throughout made me feel special and was really helpful Thank you Audi on my third purchase
Mrs B,
24th August 2026
I'd recommend Crewe Audi to a friend because the sales representative MS ELLA RICHARDS finish the sale in very orderly manner she is very polite and specially understanding
Mrs Saherish Shahid,
23rd August 2026
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