Hendy Group

verified label
4.5/5 rating

Outstanding

- based on 1153 verified purchases in the last 3 months

About Hendy Group

Hendy Group is a new and used dealership group which has been established since 1859, and now operates 25 sites across the South Coast including locations across Devon, Hampshire, Kent, Surrey, West Sussex and East Sussex. Hendy Group represent a number of brands including SEAT, Ford, Kia, Mazda, Honda, Ford Transit, Iveco, MG, Renault and Suzuki in new and used car and van sales. In addition to this, Hendy Group dealerships also offer an extensive range of manufacturer-approved Aftersales services including servicing, MOTs, repairs and parts. They also offer assistance with Motability, van or car leasing and finance, and fleet and business customers are welcome to discuss their options at the dealerships.

As well as their franchised dealerships, the Hendy Group also operate two Hendy Car Stores, based in Exeter and Portsmouth, which have a large stock of quality used vehicles. 

Total Active Verified Purchases:
40572
Total Active Purchases:
40572
90
Overall
Satisfaction
93
Would
Recommend
40k+
Total
Purchases
5/5 rating

Outstanding
- based on 1 verified purchase in the last 3 months
4 verified active purchases
4 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

Matt Jocelyn was very good in his approach. He was friendly, helpful and knowledgeable. He had a can do attitude and helped with my understanding of the different car options. He also followed up and has been keen to ensure I am enjoying the car
Mr Roy Thompson,
15th November 2024
My experience at Hendy Alpine Southampton was positive because of Adam the sales manager I dealt with at all points of the process
Mr Tim Rawlings,
3rd June 2024
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4.8/5 rating

Outstanding
- based on 14 verified purchases in the last 3 months
43 verified active purchases
43 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

The experience at Hendy BYD Christchurch was fantastic because it was easy, quick and overall a great experience
Mr Nick Pont,
5th May 2026
I'd recommend Hendy BYD Christchurch to anyone because the communication from the start was clear and easy, quick response to the various requests. No pushy sales with knowledgeable sales person made the whole process easy.
Mr K,
27th April 2026
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4.6/5 rating

Outstanding
- based on 2 verified purchases in the last 3 months
6 verified active purchases
6 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

The experience at Hendy BYD Tonbridge was great and I’m very happy with the car
Anonymous,
20th April 2026
I'd endorse Hendy BYD Tonbridge because the service I received from Ranj was excellent. He went through in great detail the features of the car I was considering and ended up getting the sale. I was very impressed with his knowledge and attitude.
Mr Brian Blanchard,
1st April 2026
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4.3/5 rating

Very Good
- based on 893 all time verified purchases (no recent verified purchases)
893 verified active purchases
893 total active purchases
90% of customers would recommend to their family and friends

Latest Testimonials

Hendy Car Store Dorset staff were good because They are amazing friendly and professional
Mr Michael King,
21st March 2024
I'd suggest Hendy Car Store Dorset to a friend because overall it worked for me albeit they were 122 miles from home. Basically, they had the car and spec that I wanted.
Mr M,
4th March 2024
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4.1/5 rating

Very Good
- based on 37 verified purchases in the last 3 months
3250 verified active purchases
3250 total active purchases
89% of customers would recommend to their family and friends

Latest Testimonials

Good initial presentation via the web site backed up by very good communications and explanations from Sean. Good range of cars on display would encourage me to consider Hendys when my car is replaced. Professional, personable and efficient. Thanks
Anonymous,
5th May 2026
I'd definitely recommend Hendy Car Store Exeter because the service and knowledge of the sales team is exceptional
Mr Geoffrey Davies,
3rd May 2026
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4.5/5 rating

Outstanding
- based on 71 verified purchases in the last 3 months
2732 verified active purchases
2732 total active purchases
89% of customers would recommend to their family and friends

Latest Testimonials

Florence and the team were superb to deal with. Amazing throughout the sales process, and the aftersales has been top notch. Would use again.
Mr Anthony Holmes,
5th May 2026
Mixed experience: Great customer service, but confusing situation with the wet belt. I bought a 2016 Ford Fiesta from Hendy. The sales manager was very helpful and responsive, which I appreciated. However, the situation with the timing belt (wet belt) remains unclear. Since the car is over 8 years old, we specifically asked about the belt at every stage of the purchase and were told it would be replaced if necessary. After the sale, I received automated email alerts from Hendy saying the belt is due for replacement. I checked the paperwork, and the "Hendy Approved 90 Point Check" does not state the actual condition of the timing belt at all. I have no stamp in my service book either. I really like the car and the experience, but for a critical part like the wet belt. I would like written confirmation that it was actually checked, not just verbal assurances.
Miss Anastasiia Sharapova,
2nd May 2026
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