Vertu

verified label
4.8/5 rating

Outstanding

- based on 6612 verified purchases in the last 3 months

About Vertu

Vertu Motors plc is one of the largest automotive retailer groups in the UK, with a network of over 200 dealerships spread across England and Scotland, which operate predominantly under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu was established in November 2006 with the strategy to consolidate the UK motor retail sector, with the intention to acquire motor retail operations to grow a scaled dealership group. The Group currently operates 195 franchised sales outlets and 3 non-franchised sales operations from 153 locations across the UK. Vertu offers new and used vehicle sales, in addition to aftercare services and repairs, plus parts and accessory sales. Vertu's Mission Statement is to "deliver an outstanding customer motoring experience through honesty and trust".  

 

Vertu Motors Group websites – https://investors.vertumotors.com / www.vertucareers.com

Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com




Total Active Verified Purchases:
265619
Total Active Purchases:
265619
96
Overall
Satisfaction
97
Would
Recommend
265k+
Total
Purchases
4.9/5 rating

Outstanding
- based on 67 verified purchases in the last 3 months
488 verified active purchases
488 total active purchases
99% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motornation Tamworth were great because good service
Mr David Franks,
17th March 2025
The experience at Bristol Street Motornation Tamworth was great because Very friendly and knowledgable team lead by Paul. Will go above and beyond. Ryan was great throughout. Highly recommend these guys!
Mrs Helen Smith,
17th March 2025
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4.8/5 rating

Outstanding
- based on 56 verified purchases in the last 3 months
802 verified active purchases
802 total active purchases
96% of customers would recommend to their family and friends

Latest Testimonials

I was happy with the service at Bristol Street Motors Renault York because Colby listened to my needs and made everything really for me. He checked in that I had received paperwork and assisted with the next steps, he totally kept the process on track and was also very patient with the test drive and helping me get my phone onto the car media. Fantastic service. I’ve already recommended Bristol Street Motors York to two friends as the whole process was seamless and faultless.
Ms Louise Hewitt,
16th March 2025
Bristol Street Motors Renault York were great because Marcus was very helpful and friendly
Mrs Concetta Di Donato,
14th March 2025
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4.9/5 rating

Outstanding
- based on 35 verified purchases in the last 3 months
1625 verified active purchases
1625 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

Daniele spoke to me not my husband in a language i could understand it was my my car
Mrs Jayne Cranage,
14th March 2025
I had a great experience at Bristol Street Motors Citroen Burton because Tom who dealt with the sale of the car from start to finish was fantastic. Nothing was too much trouble for him and he was happy to explain everything in detail. Very kind and really went above and beyond to help us.
Mr Elliot Locker,
9th March 2025
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4.8/5 rating

Outstanding
- based on 53 verified purchases in the last 3 months
2504 verified active purchases
2504 total active purchases
96% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Derby to anyone because it such an easy buying experience. Great staff
Mr Andrew Tilley,
17th March 2025
The staff at Bristol Street Motors Citroen Derby were good because they were friendly and knowledgeable. Jason was extremely helpful
Mr William Illston,
17th March 2025
Read Reviews
4.4/5 rating

Very Good
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
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4.6/5 rating

Outstanding
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
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