Vertu
- based on 7657 verified purchases in the last 3 months
About Vertu
Vertu Motors plc is one of the
largest automotive retailer groups in the UK, with a network of over 200
dealerships spread across England and Scotland, which operate predominantly
under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu
was established in November 2006 with the strategy to consolidate the UK motor
retail sector, with the intention to acquire motor retail operations to grow a
scaled dealership group. The Group currently operates 195 franchised sales
outlets and 3 non-franchised sales operations from 153 locations across the UK.
Vertu offers new and used vehicle sales, in addition to
aftercare services and repairs, plus parts and accessory
sales. Vertu's Mission Statement is to "deliver an outstanding customer
motoring experience through honesty and trust".
Vertu Motors Group websites – https://investors.vertumotors.com
/ www.vertucareers.com
Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com
Total Active Verified Purchases:
269883
Total Active Purchases:
269883
Latest Testimonials
It was easy to look at cars and the staff was straight out to see you plus nice cup of tea in shown room
Mr William Daly,
7th January 2024
I had a great experience at Bristol Street Motors SEAT Birmingham because I was sold a fantastic car which was perfect for me
Mr Morgan Blackmore James,
6th January 2024
Latest Testimonials
I would not recommend Bristol Street Motors Skoda Aylesbury because it was very hard to contact the people dealing with the sale.The salesman dealing with my purchase misinformed me on various occasions.For example when I test drove the vehicle the low fuel warning light was on, very unprofessional to sell a car like this.When I pointed this out to the salesman he said " We wouldn't let you drive away with no fuel, we will put some in" He gave me the strong impression that Skoda Aylesbury would be paying for the fuel, not the case he charged me for it on the invoice.
Also I was on a tight schedule to pay for and pick the car up, so I explained to the branch manager and salesman to inform me immediately when the payment for the car was completed.They never let me know and I had to constantly phone them to confirm payment was complete.When I say constantly they were never available to answer my call.The salesman did not seem to know much about the vehicle, for example I asked if the boot could be unlocked and spring open on the key fob, he said it unlocks but does not spring open you have to manually lift boot up, incorrect it does unlock and spring open, you merely have to hold button on key fob down.I have subsequently informed the salesman that the torch and umbrella that comes with the vehicle was missing.I will post them to you he said, I am still waiting, given the apathy of those concerned I am not very hopeful of receiving these items.So in summary I like the car but was not impressed with the service from Skoda Aylesbury, I bought the car in spite of the service from Skoda Aylesbury not because of the service.
Mr Frank Southwell,
3rd March 2023
I was pleased with Bristol Street Motors Skoda Aylesbury and would recommend them because I received a great attitude from Bristol Street Motors Skoda Aylesbury's staff especially from Dan Teasdale My Sales Advisor, my English is not good he did so that I understand everything that interests me for the car and all the documents. I am very pleased and I will recommend Bristol Street Motors Skoda Aylesbury everyone I know.
Thank you so much!
Mr Daniel Stefanov,
24th February 2023
Latest Testimonials
I'd recommend Bristol St Motors, customer service was good, car is great. The only disappointment was to be told after we purchased the car that there was only one key! When questioned we were told “ it wasn’t advertised with 2 keys” my response was that equally it wasn’t advertised with one key either! No offer to off set the cost of a spare key….Always ask the question before buying. My spare key has cost me the best part of £200.
Mr Richard R,
14th August 2024
My experience at Bristol Street Plymouth Used Cars was positive because my sales agent Leo McMillan was honest , calm and understanding . In no way I felt pressured.
Miss Johnson,
12th August 2024
Latest Testimonials
The experience at Ducati Sunderland was good because straight forward and easy
Mr Stephen Rice,
6th October 2025
I would not recommend Ducati Sunderland because I’ve waited almost 2 months for delivery they ordered a part for my bike in august it still has not arrived I’ve lost 2 months road tax I’ve lost 1 months mot I’ve lost 2 months warranty I’ve called nobody gets back to me personally I would appreciate my money back an apology and definitely I would never buy or recommend this dealership it’s been a rubbish exsperiance I’ve bought many Ducati motorcycles before I’ve never had this kind of treatment if they couldn’t get the part they should never of took payment I would of gone elsewhere. Terrible experience
Mr Andrew Cartwright,
30th September 2025
Latest Testimonials
The experience at Hereford Audi was good because Irecieved professional advice and help without being pushy.They have both good presales,sales and after sales service.
Mr Melvyn Gibbs,
10th October 2025
Hereford Audi were great because The salesman was very helpful and explained all details to us.
Mrs Joyce Cook,
2nd October 2025
Latest Testimonials
My experience at Jeep Beaconsfield could have been better because I feel I should have been contacted by the finance dept to obtain my bank details to action my refund. Because of this I feel undervalued and a nuisance. It’s a shame because the sales person I dealt with was excellent. His name is Wasim Ramzan and he has tried extremely hard to ensure all my questions were answered and concerns resolved.
Mrs Denise Setchfield,
6th July 2022
I was very happy with the service I received at Jeep Beaconsfield. There were a few small issues with the car which have been sorted promptly. I did not feel pressured into buying and felt that the team were helpful and communicative. I was particularly impressed with the service I received from Eliot Stevens. Eliot was extremely helpful, genuine and a pleasure to deal with. My experience with him versus other dealers is what made me decide to buy the car. I would definitely recommend him and the dealership to others.
Mrs Emily K,
6th July 2022
