Vertu

verified label
4.7/5 rating

Outstanding

- based on 6671 verified purchases in the last 3 months

About Vertu

Vertu Motors plc is one of the largest automotive retailer groups in the UK, with a network of over 200 dealerships spread across England and Scotland, which operate predominantly under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu was established in November 2006 with the strategy to consolidate the UK motor retail sector, with the intention to acquire motor retail operations to grow a scaled dealership group. The Group currently operates 195 franchised sales outlets and 3 non-franchised sales operations from 153 locations across the UK. Vertu offers new and used vehicle sales, in addition to aftercare services and repairs, plus parts and accessory sales. Vertu's Mission Statement is to "deliver an outstanding customer motoring experience through honesty and trust".  

 

Vertu Motors Group websites – https://investors.vertumotors.com / www.vertucareers.com

Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com




Total Active Verified Purchases:
264356
Total Active Purchases:
264356
95
Overall
Satisfaction
97
Would
Recommend
264k+
Total
Purchases
4.8/5 rating

Outstanding
- based on 64 verified purchases in the last 3 months
431 verified active purchases
431 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motornation Tamworth because they were attentive and very personable with no uncomfortable sales pressure . The whole buying process was a pleasure with great teamwork
Mr Chris Sadler,
5th January 2025
I'd definitely recommend Bristol Street Motornation Tamworth because they have a wide range of vehicles and are very friendly and helpful. Warren Emsley, the sales person I dealt with, was outstanding. He explained everything professionally and made me aware of all the options available to me. Warren was very helpful and filled me with confidence. Top-class experience.
Mr Ken Montgomery,
3rd January 2025
Read Reviews
4.8/5 rating

Outstanding
- based on 41 verified purchases in the last 3 months
752 verified active purchases
752 total active purchases
98% of customers would recommend to their family and friends

Latest Testimonials

My experience at Bristol Street Motors Renault York was positive because the staff were very friendly helpful & overall kept me up to date on everything that was going on prior to my collection.
Miss Amanda Neal,
6th January 2025
I'd recommend Bristol Street Motors Renault York to a friend because the team were all lovely and helpful, not pushy and I wasn’t bombarded with calls and emails throughout the process. I was well looked after and the vehicle was well cared for right up to handover.
Anonymous,
5th January 2025
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4.9/5 rating

Outstanding
- based on 39 verified purchases in the last 3 months
1595 verified active purchases
1595 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd definitely recommend Bristol Street Motors Citroen Burton because they are very friendly and helpful.
Mrs Belinda Astle,
6th January 2025
I would recommend Bristol Street Motors Citroen Burton to friends and family because they offer great customer service
Anonymous,
3rd January 2025
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4.8/5 rating

Outstanding
- based on 61 verified purchases in the last 3 months
2457 verified active purchases
2457 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Derby were great because they are all about finding the perfect car for everyone's individual needs. They go above and beyond to find the right match and get all the information you could possibly need. Every option for payment, future servicing etc was fully explained. The follow up service gives peace of mind that you and your business are important.
Miss Joanna Beeson,
7th January 2025
I had a great experience at Bristol Street Motors Citroen Derby because just sold me a car with no fuss
Mr Martin Crisp,
17th December 2024
Read Reviews
4.4/5 rating

Very Good
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
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4.6/5 rating

Outstanding
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
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