Vertu

verified label
4.7/5 rating

Outstanding

- based on 6474 verified purchases in the last 3 months

About Vertu

Vertu Motors plc is one of the largest automotive retailer groups in the UK, with a network of over 200 dealerships spread across England and Scotland, which operate predominantly under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu was established in November 2006 with the strategy to consolidate the UK motor retail sector, with the intention to acquire motor retail operations to grow a scaled dealership group. The Group currently operates 195 franchised sales outlets and 3 non-franchised sales operations from 153 locations across the UK. Vertu offers new and used vehicle sales, in addition to aftercare services and repairs, plus parts and accessory sales. Vertu's Mission Statement is to "deliver an outstanding customer motoring experience through honesty and trust".  

 

Vertu Motors Group websites – https://investors.vertumotors.com / www.vertucareers.com

Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com




Total Active Verified Purchases:
265381
Total Active Purchases:
265381
95
Overall
Satisfaction
97
Would
Recommend
265k+
Total
Purchases
4.8/5 rating

Outstanding
- based on 68 verified purchases in the last 3 months
444 verified active purchases
444 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motornation Tamworth to anyone because of their outstanding customer service, their approachable personalities and their helpfulness
Mr Simon Elms,
15th January 2025
I'd definitely recommend Bristol Street Motornation Tamworth, because of customer focus and been truthful through out the sale and able to help in on any current issues - the finance and warranty was explained in depth, also it was great pleasure meeting Ryan Shaiden and branch manager who also welcomed us on the day of collection, please pass our thanks to the team.
Mr Adil Rao,
13th January 2025
Read Reviews
4.9/5 rating

Outstanding
- based on 39 verified purchases in the last 3 months
756 verified active purchases
756 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Renault York were helpful because the sales man was extremely helpful and not too pushy and clearly wanted to please his customers.
Mr Stephen Chapman,
14th January 2025
My experience at Bristol Street Motors Renault York was positive because the staff were very friendly helpful & overall kept me up to date on everything that was going on prior to my collection.
Miss Amanda Neal,
6th January 2025
Read Reviews
4.8/5 rating

Outstanding
- based on 36 verified purchases in the last 3 months
1598 verified active purchases
1598 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Burton because great service, great staff, great cars at great prices. Mollie and Katie were really helpful, professional and friendly- nothing was too much trouble, they are a credit to Bristol Street and fantastic assets for Citroen Burton
Mr Adrian Smith,
7th January 2025
I'd definitely recommend Bristol Street Motors Citroen Burton because they are very friendly and helpful.
Mrs Belinda Astle,
6th January 2025
Read Reviews
4.8/5 rating

Outstanding
- based on 45 verified purchases in the last 3 months
2463 verified active purchases
2463 total active purchases
96% of customers would recommend to their family and friends

Latest Testimonials

My experience at Bristol Street Motors Citroen Derby was memorable because the experience was professional and straightforward
Ms Jane Burgess,
13th January 2025
My experience at Bristol Street Motors Citroen Derby was memorable because they found a vehicle which was way above my expectation
Mr Gary Williamson,
10th January 2025
Read Reviews
4.4/5 rating

Very Good
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
Read Reviews
4.6/5 rating

Outstanding
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
Read Reviews