Vertu

verified label
4.8/5 rating

Outstanding

- based on 6373 verified purchases in the last 3 months

About Vertu

Vertu Motors plc is one of the largest automotive retailer groups in the UK, with a network of over 200 dealerships spread across England and Scotland, which operate predominantly under the Bristol Street Motors, Vertu and Macklin Motors brand names. Vertu was established in November 2006 with the strategy to consolidate the UK motor retail sector, with the intention to acquire motor retail operations to grow a scaled dealership group. The Group currently operates 195 franchised sales outlets and 3 non-franchised sales operations from 153 locations across the UK. Vertu offers new and used vehicle sales, in addition to aftercare services and repairs, plus parts and accessory sales. Vertu's Mission Statement is to "deliver an outstanding customer motoring experience through honesty and trust".  

 

Vertu Motors Group websites – https://investors.vertumotors.com / www.vertucareers.com

Vertu brand websites – www.vertumotors.com / www.bristolstreet.co.uk / www.macklinmotors.co.uk / www.vertumotorcycles.com




Total Active Verified Purchases:
265330
Total Active Purchases:
265330
95
Overall
Satisfaction
97
Would
Recommend
265k+
Total
Purchases
4.8/5 rating

Outstanding
- based on 71 verified purchases in the last 3 months
463 verified active purchases
463 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd suggest Bristol Street Motornation Tamworth to a friend because of the welcoming and friendly attitude of the staff and the high standard to which my new vehicle was prepared and presented.
Anonymous,
14th February 2025
Bristol Street Motornation Tamworth were great because I bought a great car with no hassle!
Mr Stephen Tarling,
10th February 2025
Read Reviews
4.9/5 rating

Outstanding
- based on 48 verified purchases in the last 3 months
778 verified active purchases
778 total active purchases
98% of customers would recommend to their family and friends

Latest Testimonials

I would recommend Bristol Street Motors Renault York to friends and family because their service is second to none. Matt Holmes was incredibly patient, helpful & supportive throughout the whole process. Highly appreciated & recommended. Thank you
Mrs Rosie A,
14th February 2025
I'd possibly recommend Bristol Street Motors Renault York to friends and family because ignoring the delivery time miscomunication, and the persentation of the car, I recieved a great car for a reasonable price. Other than these two issues the staff were super attentative, and all issues were resolved quickly, with an apology for them. All in all a good company to deal with and I am extremely happy with my purchase.
Anonymous,
14th February 2025
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4.9/5 rating

Outstanding
- based on 34 verified purchases in the last 3 months
1608 verified active purchases
1608 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Burton were really helpful and I'd recommend them because the sales people are excellent. Nothing is too much trouble for them and they are all very helpful and friendly. The after sales care is second to none. I will definitely be back!
Miss Susan Lush,
10th February 2025
I'd definitely recommend Bristol Street Motors Citroen Burton to friends and family because everything went very smoothly with no problems at all
Mrs Louise McLean,
10th February 2025
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4.8/5 rating

Outstanding
- based on 32 verified purchases in the last 3 months
2472 verified active purchases
2472 total active purchases
97% of customers would recommend to their family and friends

Latest Testimonials

My experience at Bristol Street Motors Citroen Derby was memorable because of the excellent service we received from Jason Lord, he made our purchase easy and seamless. First class Customer Service.
Miss Morgan Foster,
11th February 2025
I had a great experience at Bristol Street Motors Citroen Derby because of the Sales person Rachel. Everything was very clear and she didn't make the error of over selling. Took her time to listen and delivered. Nothing to do with Rachel - but slightly disappointed that the company didn't add a little extra as a gesture. EG flowers or car shampoo or enough petrol to get home. Think that would be good practice. Bought new cars from Lookers Liverpool for many years and this always happened.
Mr Peter Miller,
2nd February 2025
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4.4/5 rating

Very Good
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
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4.6/5 rating

Outstanding
- based on 44 all time verified purchases (no recent verified purchases)
44 verified active purchases
44 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
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