Baylis
- based on 273 verified purchases in the last 3 months
About Baylis
Baylis is renowned as a leading Vauxhall car dealer in the South West of England and is one of the largest independently managed Vauxhall groups in the UK. Their dealerships are located in Gloucestershire, Herefordshire and Worcestershire and they serve customers across a span of areas such as Cheltenham, Cirencester, Evesham, Ross-on-Wye, Stroud and beyond. They stock both new and approved used Vauxhall cars and vans. They offer a variety of services such as finance options, part exchange and the Motability Scheme for eligible customers and they provide an extensive range of aftersales services including servicing, MOT, parts and health checks. Their Accident Repair Centres are available for all makes of vehicle.
Total Active Verified Purchases:
11374
Total Active Purchases:
11374
Latest Testimonials
The whole process was very smooth, team responded quickly to my queries and dealt with a minor issue that arose with my new car promptly and kept me well informed throughout the process
Anonymous,
15th April 2025
Excellent experience buying used car. Clare was honest, knowledgeable and helpful, didn't feel pressurised and gave all the correct info to make our own choice. Good choice of cars to meet our requirements and budget, excellent condition.
Ms Carole Knowles,
14th April 2025
Latest Testimonials
I would not recommend Baylis Cirencester because
I have not received the vehicle due to a various mechanical faults discovered on the test drive. Unbeknownst to me the finance agreement was set up before I even test drove the vehicle on the basis that they would like to have the finance ready as the test drive was on a Saturday and the finance company may be shut. One week on and still not fixed an engine management light with no definite date given.
Baylis have offered to refund deposit and revoke the finance, however it’s difficult to keep applying for finance in such a short period. Oh did I mention I drove from Birmingham, you’d have thought they’d prep the vehicle.
Mr Allen,
19th April 2025
I would not recommend Baylis Cirencester because everything was in their favour as they did not engage in any negotiation on price so paid asking price plus 2 year warranty despite paying in full and in time to meet their end of financial year.
There were a number of other things:
-light scratches (expected for a vehicle of its age) that they were going to ‘touch in’ to make them look better - the result was no difference (and there was additional scratches in one area since the initial inspection and test drive).
-wasn’t told the second key was not a key fob so when this key is used it sets off the car alarm
-had to wait an additional day to collect the vehicle due to the salesperson having a day off
-did not put fuel in the vehicle as agreed at the point of sale - I had to remind them of this upon collection of the vehicle
Overall, happy with the car itself but did not enjoy the sales process and too much focus on the upsell products. Having bought 4 previous vehicles from Baylis over the years, this has been my most disappointing experience and would not be my first choice for future purchases.
Mr Turner,
17th April 2025
Latest Testimonials
Baylis Evesham were great because they delivered on all the jobs they said they would. Sales person gave detailed description but not pushy with sales. There was good communication throughout. On the day of hand over the sales person have a thorough handover and wax helpful. I would recommend.
Miss Joanne Bills,
21st April 2025
Baylis Evesham were really helpful and I'd recommend them because they were informative, patient, and honest
Anonymous,
16th April 2025
Latest Testimonials
My experience at Baylis Gloucester was memorable because the very friendly professional attitude of the salesman I dealt with.
Mr Raymond Firth,
23rd April 2025
I would recommend Baylis Gloucester to friends and family because less faff makes you happy
Mr David W,
22nd April 2025
Latest Testimonials
Baylis Hereford were helpful because each one of the sales persons were extremely friendly but not at all pushy, a massive shout out to George who we bought from and Joe who we have dealt with previously bough great sales persons, all so Phil Graty was such a lovely guy and help were ever he could.
Mrs Stephanie Wain,
20th April 2025
I'd definitely recommend Baylis Hereford because Joe the salesman was excellent and extremely accommodating, helping me find the right car.
Miss P,
19th April 2025
Latest Testimonials
My experience at Baylis Ross On Wye was positive because they took great care to see that we were fully informed and went out of their way to get a satisfactory outcome. We were even collected from Herefdord railway station and taken to their sales garage. A very good experience all the way through.
Mr David Dennis,
21st April 2025
I'd definitely recommend Baylis Ross On Wye to friends and family because I have used them on numerous occasions and have been happy with their attitude, work, friendliness and service
Mrs Smith,
8th April 2025
