Vertu Volkswagen Huddersfield
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- Based on 17 verified purchases in the last 3 months
Vertu Volkswagen Huddersfield Verified Purchases
Total Active Purchases:
266
(Verified: 266)
Vertu Volkswagen Huddersfield provided an excellent experience for many reasons. The information they shared was always clear, and I never felt pressured or oversold. I'm extremely happy with my new car and would confidently recommend their services to others.
Hi
We're thrilled to hear that you had a positive experience at Vertu Volkswagen Huddersfield, and we're delighted that our team provided you with the clear information you needed without any pressure or sales tactics. We're glad to hear that you're extremely happy with your new car and would recommend our services to others - we'll pass on your kind words to our team and continue to strive for excellence in delivering exceptional customer experiences.
Thanks from Keith.
Was quick and easy, they were happy to give me a reduced price on scratch insurance and the car has been great so far.
Hey, James.
We're delighted to hear that your experience with us was quick and easy, and that we could offer you a reduced price on your scratch insurance. We appreciate your kind comments about our customer service team and are thrilled that you've had a positive experience with the car so far - thank you for choosing to purchase from us!
Thanks from Vertu Volkswagen Huddersfield. Danielle
Vertu Volkswagen Huddersfield were great because Matthew Crane was very helpful and kept me updated with how everything was going.
Good afternoon,
We're thrilled to hear that Matthew Crane provided you with a positive experience at our Vertu Volkswagen Huddersfield dealership, keeping you informed throughout the process. We'll be sure to pass on your kind words to him and the rest of the team, who will appreciate your acknowledgement of their hard work and dedication to customer satisfaction.
Thanks from Kerry.
I'd definitely recommend Vertu Volkswagen Huddersfield because staff are very helpful and friendly, they keep you informed every step of the way .
Good afternoon,
Thank you so much for taking the time to share your positive experience at Vertu Volkswagen Huddersfield. We're thrilled to hear that our staff have made a great impression on you, providing you with excellent service and keeping you well-informed throughout your visit - we'll be sure to pass on your kind words to the team!
Thanks from Kerry.
I'd recommend Vertu Volkswagen Huddersfield to a friend because the lady who sold me the car Charlotte was very helpful and talked at ease about the car, how to drive the car and the features of the car. When i even came to pick it up she was very efficient and the transition ran very smoothly. However, when i got the car the fuel cap snapped, but again i sent her photo's of the broken part and she sent me a replacement part within 48 hours. Amazed
Hi Carol,
We're thrilled to hear that Charlotte provided you with an excellent sales experience, from explaining the features of the car to ensuring a smooth handover process when you came to collect it - her professionalism and helpfulness are truly appreciated, and we're glad you were able to resolve the issue with the fuel cap in such a prompt manner, receiving a replacement part within 48 hours is testament to our commitment to customer satisfaction.
Thanks from Matthew.
I would not recommend Vertu Volkswagen Huddersfield because the car was not valeted properly and did not have a servicing book
Hello Steve. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1SM0605 Kind regards, Kerry
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Contact
Location
Hours
Closed
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
