Vertu Land Rover Truro
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- Based on 38 verified purchases in the last 3 months
Vertu Land Rover Truro Verified Purchases
Total Active Purchases:
380
(Verified: 380)
Since purchasing the car (just over 3 weeks ago) I have had the AA out to it twice, I've had to take time off work today to take it to a garage for another assessment and now have a large bill to pay as I'm informed that the repairs are not covered under the Jaguar warranty, and this work will require another day off work. We have tried numerous times to contact different Managers to discuss this at Vertu Truro but to no avail.
Good afternoon, Suzanne. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle
Vertu Land Rover Truro were great because end to end care and consideration from all staff
Hello Robert,
We're thrilled to hear that our team at Vertu Land Rover Truro provided you with an exceptional end-to-end experience, showing great care and consideration throughout your interaction.
Kind regards, Dean.
The staff at Vertu Land Rover Truro finally got the car fixed 3 days after purchasing it
Hello Roy,
We are delighted to hear that our team was able to resolve the issue with your vehicle and get you back on the road within a relatively short timeframe, just three days after purchase. We appreciate your feedback and would like to thank you for bringing this matter to our attention, allowing us to improve our service standards further.
Kind regards, Dean.
My experience at Vertu Land Rover Truro was positive because they were very good at explaining everything. They were very friendly and helpful. I also got a follow up call a few days after purchasing the vehicle, to make sure everything was OK.
Hello Michelle,
Thank you for taking the time to share your positive experience with Vertu Land Rover Truro. We're thrilled to hear that our team provided you with excellent service, explaining everything clearly and being friendly and helpful throughout your visit. The follow-up call a few days after purchasing your vehicle shows that we truly care about ensuring your satisfaction, and for that, we're grateful.
Kind regards, Liza
My experience at Vertu Land Rover Truro was positive because dealing with Elliot Beaumont is always a pleasure. He know his stuff and always goes the extra mile.
Hello Peter,
We're thrilled to hear that your experience at Vertu Land Rover Truro was positive, particularly thanks to Elliot Beaumont's exceptional service.
Kind regards, Chloe
The experience at Vertu Land Rover Truro was fantastic because they were very helpful and knowledgeable about the car and a pleasure to deal with
Hello Brett,
We're thrilled to hear that your experience at Vertu Land Rover Truro was fantastic, and we're grateful for the kind words about our team's helpfulness and knowledge. We strive to provide exceptional customer service, and it's wonderful to know that we've met and exceeded your expectations - thank you again for choosing us!
Kind regards, Kerry.
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Contact
Location
Hours
Closed
Thursday
8:30am - 6:30pm
Friday
8:30am - 6:30pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
