Bristol Street Motors Ford Stafford

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4.8/5 rating

Outstanding

- Based on 38 verified purchases in the last 3 months

Bristol Street Motors Ford Stafford Verified Purchases

95
Overall
Satisfaction
96
Would
Recommend
2,655
Total
Purchases

Total Active Purchases:

2655

(Verified: 2655)

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My experience at Bristol Street Motors Ford Stafford

The experience at Vertu Ford Stafford was good because there was a technical error so my car wasn’t delivered on the scheduled day. The manager Lee did every thing within his power to get the car to me at the soonest date possible and succeeded while keeping me fully informed the whole time.

Miss Megan Seddon
14/07/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Megan,

Thank you for taking the time to share your experience with us! We're glad to hear that our team, including Manager Lee, were able to work together to get your car to you as soon as possible despite the technical error. Your satisfaction is important to us and we appreciate your feedback.

Kind regards, Liza.

14/07/25
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My experience at Bristol Street Motors Ford Stafford

Vertu Ford Stafford staff were good because they took time out of their day to help me on numerous phone calls, sent great videos of the car prior to arriving. And when there the women who took me through it all was very warm, welcoming and clear with every detail!

Mr Dylan Watson
05/07/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Dylan,

Thank you so much for taking the time to share your positive experience at our Ford Stafford dealership. We're thrilled to hear that our team members went above and beyond to assist you on numerous phone calls, provided excellent video updates, and made a great first impression with their warm and welcoming approach - we'll be sure to pass on your kind words to the staff who took care of you, particularly the woman who helped you with your vehicle, and we're glad you felt comfortable and informed throughout the process.

Kind regards, Matthew.

06/07/25
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My experience at Bristol Street Motors Ford Stafford

I dealt with both Kieron for my purchase . What a great guy very helpful and polite. He is a true asset to the business, he answered all my questions helped me with ever part of the process, he even offered to pick me up from the train station as I live 100 miles away . A great experience dealing with a very professional team . Would definitely buy from them again

Mr Karl Grosvenor
01/07/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Karl,

We're thrilled to hear that you had an exceptional experience dealing with Kieron during your purchase, and we're grateful for the kind words about his helpfulness, politeness and professionalism. We'll be sure to pass on your compliments to him, as he's indeed a valuable member of our team who consistently goes above and beyond to ensure our customers have a positive experience.

Kind regards, Matthew.

01/07/25
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Mr Terence Moore
27/06/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Terence,

Thank you so much for your brilliant rating. Please contact us directly if there is anything else we can help with.

Kind regards, Dawn.

27/06/25
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Mr Peter Betteley
27/06/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Peter,

Thank you for your 4 star review. If you'd like to discuss anything please contact us directly.

Kind regards, Dawn.

27/06/25
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My experience at Bristol Street Motors Ford Stafford

The experience at Vertu Ford Stafford was good because of the experience I have had in the past, also the representatives listen to what I requested with no fuss.

Mr Mark Gladwin
27/06/25
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Reviewed on JudgeService

Bristol Street Motors For...'s Reply

Hello Mark,

We're delighted to hear that your previous experiences at Vertu Ford Stafford have been positive and that our representatives have consistently listened to your requests without any issues, which is a testament to their excellent customer service skills, thank you for your kind words and we look forward to serving you again in the future.

Kind regards, Keith.

27/06/25

Contact

01785 529757

Location

Ford Dealer and Car Dealer in Stafford, UK

Stone Road,

Stafford,

ST16 2RA, UK

Hours

Closed


Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm