Vertu Ford Bromley

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4.8/5 rating

Outstanding

- Based on 118 verified purchases in the last 3 months

Vertu Ford Bromley Verified Purchases

95
Overall
Satisfaction
96
Would
Recommend
3,814
Total
Purchases

Total Active Purchases:

3814

(Verified: 3814)

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My experience at Vertu Ford Bromley

My experience at Vertu Ford Bromley was positive because the staff were welcoming and explained every detail to me and made sure I understood the whole process

Miss K
09/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Good afternoon

Thank you for sharing your positive experience with us! We're truly happy to hear that our team at Vertu Ford Bromley made you feel welcome and helped you understand every step of the process.

Kind regards, Dean.

09/12/25
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My experience at Vertu Ford Bromley

Vertu Ford Bromley were helpful because the salesperson - Carrie-Ann explained everything so well. Where I may have struggled trying to understand things she made it easier for me and explained things in full. Nothing was too much trouble. A really positive experience.

Mrs R
09/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Hello Mrs R,

We're truly happy to hear that Carrie-Ann provided you with a clear understanding of the process, making it easy for you to navigate. We appreciate her dedication to ensuring your experience was nothing short of positive and stress-free.

Kind regards, Liza.

09/12/25
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My experience at Vertu Ford Bromley

I would not recommend Vertu Ford Bromley because I will have to start paying for a vehicle that I only had for a few days

Mr Sherman Reid
08/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref VM1SR0812 Kind regards, Liza.

08/12/25
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My experience at Vertu Ford Bromley

I was pleased with Vertu Ford Bromley and would recommend them because they have good products and helpful staff.

Mr Alan Clark
05/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Hello Alan,

Thank you for taking the time to share your positive experience with us! We're truly happy to hear that our team at Vertu Ford Bromley provided you with helpful support, and we appreciate your recommendation.

Kind regards, Dawn.

05/12/25
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My experience at Vertu Ford Bromley

I would highly recommend Vertu Motors Bromley, and that’s entirely down to the lovely salesman I had, Jones. I had previously experienced awful communication and a really disappointing situation with a faulty car, which left me feeling stressed and let down. However, once I returned the car, Jones was there from the very start to support me. No question was ever too big or too much trouble, and he handled everything with patience and genuine care.

After what I’d been through, Jones really put me at ease and restored my confidence in the dealership. He made a difficult situation so much easier, and I’m truly grateful for his professionalism and kindness. A big thank you to Jones for turning my experience around.

Miss Tamzin Staggs
05/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Hello Tamzin,

I'm glad to hear that Jones was able to turn your experience around after what had been a disappointing situation with the faulty car. His patience and genuine care really made a positive impact on your overall experience at Vertu Motors Bromley.

Kind regards, Dean.

05/12/25
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My experience at Vertu Ford Bromley

I'd recommend Vertu Ford Bromley to a friend because very good service

Mr Paul Simpson
04/12/25
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Reviewed on JudgeService

Vertu Ford Bromley's Reply

Hello Paul,

We're pleased to hear that you had a great experience at Vertu Ford Bromley and appreciate your loyalty! It means the world to us that you would recommend our team to others.

Kind regards, Dean.

04/12/25

Contact

020 3792 8873

Location

Car Dealer and Ford Dealer in Bromley, UK

Masons Hill,

Bromley,

BR2 9HS, UK

Hours

Closed


Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm