Vertu BMW Motorrad Sunderland

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5/5 rating

Outstanding

- Based on 6 verified purchases in the last 3 months

Vertu BMW Motorrad Sunderland Verified Purchases

100
Overall
Satisfaction
94
Would
Recommend
17
Total
Purchases

Total Active Purchases:

17

(Verified: 17)

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My experience at Vertu BMW Motorrad Sunderland

I had a great experience at Vertu BMW Motorrad Sunderland because twice this year I have rode away on a great bike that I enquired about but thought maybe it was out of my reach they can always seem to make it happen. The 2 year warranty is also good when other dealers will only give 3 months.

Mr Joseph Dodds
02/06/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello Joseph,

Thank you for taking the time to share your positive experience at Vertu BMW Motorrad Sunderland, we're thrilled to hear that our team was able to accommodate your requests twice this year and exceed your expectations with finding the perfect bike for you, the 2-year warranty is indeed a great benefit compared to some other dealerships, we'll continue to strive for excellence in providing our customers with an outstanding service experience.

Kind regards, Keith.

02/06/25
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My experience at Vertu BMW Motorrad Sunderland

I was pleased with Vertu BMW Motorrad Sunderland and would recommend them because there was no sales pressure, the bike was in excellent condition, Barry the sales man was very helpful and it was just a good experience

Mr Simon Smith
31/05/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello Simon,

Thank you for taking the time to share your positive review of Vertu BMW Motorrad Sunderland - we're thrilled to hear that our dealership exceeded your expectations with no pressure sales, an excellent condition bike, and Barry's exceptional customer service.

Kind regards, Vertu BMW Motorrad Sunderland. Danielle

31/05/25
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Mr David Graydon
30/05/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello David,

Thank you very much for your review. We appreciate the time you have taken to complete this.

Kind regards, Dean.

30/05/25
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My experience at Vertu BMW Motorrad Sunderland

Vertu BMW Motorrad Sunderland were great because I'm always happy with the service they provide and the complimentary free drinks are nice. My only gripe is they have removed the escalator, being disabled makes it inconvenient .

Mr Christopher Horvath
27/05/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello Christopher,

We're sorry to hear that you've experienced some inconvenience due to the removal of the escalator at Vertu BMW Motorrad Sunderland. We'll make sure to pass on your feedback regarding this; we appreciate your loyalty and value your business, and we're glad you've had positive experiences with our service in the past.

Kind regards, Kerry.

27/05/25
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My experience at Vertu BMW Motorrad Sunderland

I was pleased with Vertu BMW Motorrad Sunderland and would recommend them for all the above and

Mr John Eden
17/05/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello John,

Thank you so much for taking the time to share your positive experience at Vertu BMW Motorrad Sunderland, we're thrilled to hear that you were satisfied with your visit and would definitely recommend us to others, thank you again for your kind words.

Kind regards, Kerry.

17/05/25
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My experience at Vertu BMW Motorrad Sunderland

Vertu BMW Motorrad Sunderland were great because they were very welcoming through the phone. I live far away so could not look at the bike before purchasing, however, they made a detailed video of the bike for me. The purchasing was also easy and secure on the phone. They managed to get the bike ready for Saturday on Easter weekend, so very speedy as well. Great all throughout. Thank you!

Ms Bartha
15/05/25
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Reviewed on JudgeService

Vertu BMW Motorrad Sunder...'s Reply

Hello Ms Bartha,

Thank you for taking the time to share your positive experience with Vertu BMW Motorrad Sunderland. We're thrilled to hear that our team's welcoming approach and willingness to provide a detailed video of the bike helped make the purchasing process easy and secure, despite the distance. Your kind words about their speed in getting the bike ready for collection on Easter weekend are also greatly appreciated, and we're glad you had a great overall experience with us.

Kind regards, Matthew.

15/05/25

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Contact

0191 357 1046

Location

Bmw Motorcycle Dealer, Motorcycle Dealer, and Used Motorcycle Dealer in Sunderland, UK

Boldon Business Park, West Boldon,

Sunderland,

NE36 0BQ, UK

Hours

Open - Closes 6:00pm


Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm