Vertu BMW Motorrad Exeter

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4.3/5 rating

Very Good

- Based on 25 verified purchases in the last 3 months

Vertu BMW Motorrad Exeter Verified Purchases

86
Overall
Satisfaction
86
Would
Recommend
37
Total
Purchases

Total Active Purchases:

37

(Verified: 37)

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My experience at Vertu BMW Motorrad Exeter

I was happy with the service at Vertu BMW Motorrad Exeter because it’s my local dealer and there’s a nice relaxed atmosphere, no pressure sales.
Purchasing the bike was quick and easy, big thanks to Tom for his help during the process.
This is my first time dealing with them and for me all good.

Mr Martin Beer
16/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Hello Martin,

We're thrilled to hear that you had a positive experience at Vertu BMW Motorrad Exeter, particularly enjoying the relaxed atmosphere and the helpful service from Tom during your purchase. We're glad to have been able to provide you with an easy and hassle-free buying process, and we appreciate your kind words about our local dealership - we'll be sure to pass on your compliments to Tom and the rest of the team!

Kind regards, Liza

16/07/25
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Mr Shaun Chuchill
15/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Thank you for taking the time to leave us a review - Was there any particular reason for it being 2 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VM2SC1507 Kind regards, Liza.

16/07/25
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My experience at Vertu BMW Motorrad Exeter

Vertu BMW Motorrad Exeter were fantastic because the level of service and attention to detail were outstanding.

Mr Chris Calton
14/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Hello Chris,

We're thrilled to hear that you had a fantastic experience at our Vertu BMW Motorrad Exeter dealership, particularly with regards to the high level of service and attention to detail provided by our team. We're committed to delivering exceptional customer experiences and it's great to know that we've met your expectations - thank you for choosing us!

Kind regards, Liza

14/07/25
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My experience at Vertu BMW Motorrad Exeter

Vertu BMW Motorrad Exeter buying experience was great. They let me have a test ride on a new F900GS but it didn’t quite float my boat. They had a used T7 World Raid in the show room. They let me test ride that straight away and I loved it so bought it on the spot. Very good sales process, friendly helpful staff, all good

Mr Simon Came
12/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Hello Simon,

We're thrilled to hear that you had a great buying experience at our Vertu BMW Motorrad Exeter showroom, particularly with the test rides of both the new F900GS and the used T7 World Raid - we're glad you found the sales process to be very good and that our staff were friendly and helpful in helping you find the perfect bike for your needs.

Kind regards, Dawn.

12/07/25
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My experience at Vertu BMW Motorrad Exeter

I'd definitely recommend Vertu BMW Motorrad Exeter to friends and family because, very easy to deal with, I had a good experience buying the bike but also afterwards, the service light came on 2 days after purchase, not because of mileage but as it was 12 months from last 600 mile service.
Bike went back and was serviced, but also a minor issue with the rear wheel was picked up, great attention to detail there thank you.

Mr Hugh Boswell
03/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Hello Hugh,

We're thrilled to hear that you had an easy and positive experience buying your bike from Vertu BMW Motorrad Exeter, and we appreciate the kind words about our service team's attention to detail in addressing the issues with your vehicle, including the minor issue with the rear wheel, which is a testament to their commitment to ensuring customer satisfaction.

Kind regards, Matthew.

03/07/25
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My experience at Vertu BMW Motorrad Exeter

I'd recommend Vertu BMW Motorrad Exeter because every member of staff i dealt with was first class from receptionist to sales guys (Lewis FiField) and delivery man Pete Leach ... absolutely excellent

Mr Livio Di Mascio
01/07/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Hello Livio,

We're thrilled to hear that you had an exceptional experience at Vertu BMW Motorrad Exeter, from the friendly receptionists to Lewis Fifield and Pete Leach, who made your visit truly memorable - we'll pass on your praise to our team members and thank them for their outstanding service.

Kind regards, Matthew.

01/07/25

Contact

01392 536574

Location

Motorcycle Dealer in Exeter, UK

Matford Park Road,

Exeter,

EX2 8FD, UK

Hours

Closed


Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm