Hendy Dacia Ferndown
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- Based on 26 verified purchases in the last 3 months
Hendy Dacia Ferndown Verified Purchases
Total Active Purchases:
998
(Verified: 998)
Such an amazing experience purchasing at Hendy Dacia Ferndown, Kieron was fantastic and couldn’t have been more helpful. The camera needed fixing on my car after purchase and Kimberley has been amazing at sorting this. I think I’ll be coming back, one of the best retail experiences I’ve had
Hello Rachael,
We're pleased to hear that you had an amazing experience with us! Thank you for recognising Kieron's fantastic service and Kimberley's help in resolving your camera issue .
Kind regards, Clare
I had a great experience at Hendy Dacia Ferndown because the salesperson was courteous and respectful, very friendly, easy in attitude and knowledgeable regarding company products. The showroom is light, airy and welcoming, with hot drinks available. From my first visit it was only a week before I was driving out with my new car - which was excellent given that my vehicle had to come from their Gatwick branch. All in all Dacia Ferndown is helpful and efficient. Well done, keep up the good work!
Hello Adrian,
We're really glad to hear you had a great experience at Hendy Dacia Ferndown and appreciate your kind words about our salesperson's friendly and knowledgeable approach. We're proud of our team's efforts to make every customer feel welcome, and we'll keep up the good work to ensure all our customers have an excellent experience.
Kind regards, Clare
I'd recommend Hendy Dacia Ferndown because very understanding and friendly to talk to. At no point did I feel silly asking any questions
Hello Alison,
We're really glad to hear that our team at Hendy Dacia Ferndown provided a welcoming and non-judgmental experience for you, making it easy to ask questions and get the help you needed.
Kind regards, Clare
I would not recommend Hendy Dacia Ferndown because I am an elderly lady by myself and would have appreciated some help with the working of the car.
Hello Jenny,
Thank you for sharing your experience at Hendy Dacia Ferndown. Sorry to hear that we fell short in providing the level of assistance you needed. We should have been more proactive in ensuring you felt supported and confident with the car's features.
If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation.
Kind regards, Clare
The experience at Hendy Dacia Ferndown was good because good service, excellent choice and friendly sales person
Hello Alison,
We're delighted to hear you had a great experience at Hendy Dacia Ferndown! We're glad our team provided the good service, excellent choice, and friendly salesperson that made your visit stand out.
Kind regards, Clare
Hendy Dacia Ferndown were really helpful and I'd recommend them because the level of service was excellent. Really took the time to make sure our choice was right, and sourced vehicle from another dealer swiftly. Great experience!
Hello,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that our team at Hendy Dacia Ferndown provided you with excellent service and helped you find the right vehicle.
Kind regards, Clare
