BYD Stoke

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verified label
4.6/5 rating

Outstanding

- Based on 62 verified purchases in the last 3 months

BYD Stoke Verified Purchases

92
Overall
Satisfaction
94
Would
Recommend
193
Total
Purchases

Total Active Purchases:

193

(Verified: 193)

verified label
My experience at BYD Stoke

I had a really positive experience with BYD Stoke, and especially with Jared Campbell, who looked after us throughout the whole process.

From my very first enquiry right through to collecting the car, Jared was always friendly, patient, professional and easy to communicate with. He kept me updated throughout, answered all of my questions and never made me feel rushed or pressured.

I had a lot of questions before making such a big decision, particularly as we were buying a used car on finance, and Jared was incredibly patient with me and took the time to explain everything properly. I had contacted several other dealerships beforehand, but BYD Stoke really stood out for their communication and customer service.

What I particularly appreciated was that the service didn’t simply end once we collected the car. Jared contacted me afterwards as well to check that everything was going well and to ask whether I had any questions. We were away for 10 days shortly after collecting it, so we are still getting to know the car, but so far we are very happy with it.

A huge thank you to Jared for making the whole experience so straightforward and positive. I would happily recommend both Jared and BYD Stoke.

Mr Svitlana Zhabolenko
06/09/26
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Reviewed on JudgeService
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My experience at BYD Stoke

BYD Stoke were helpful because the staff guided us through the whole process smoothly. All questions were answered and no misdirection like some other dealerships. We were welcomed warmly and no request was too much hassle. Overall very accommodating and most importantly the sales process was not pushy relaxed and extremely competitive. Oh and the vehicle is amazing! Thank you

Mrs H
04/09/26
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Reviewed on JudgeService
verified label
My experience at BYD Stoke

I was happy with the service at BYD Stoke because it was si.lle quick.and esy process

Mr Craig Austin
04/09/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at BYD Stoke

Dealing with BYD Stoke was a genuinely excellent experience. From the moment we walked into the showroom, Jarred's drive and enthusiasm shone through. In fact before we even visited the showroom his proactive response to emails convinced me to come and see the car, even though I lived over 40 miles away. (Quite the opposite to my local BYD dealer). He gave me a great deal and PX for my old car. The sales process was seamless and Jarred followed-up with a courtesy call a few days after. Overall a great experience with BYD Stoke, who I would highly recommend- 5 Star Experience.

Mr Nicholas Larkin
04/09/26
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Reviewed on JudgeService
verified label
My experience at BYD Stoke

The staff at BYD Stoke were good because Jared was very helpful and went the extra mile to ensure everything was great for me

Mr Geoffrey Talbot
03/09/26
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Reviewed on JudgeService
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My experience at BYD Stoke

I would recommend BYD Stoke to friends and family because - they went above and beyond to find us the perfect deal at a cost that suited our budget

Mr M
01/09/26
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Reviewed on JudgeService

Contact

01782 376504

Location

Car Dealer, Car Repair And Maintenance Service, Motor Vehicle Dealer, and Used Car Dealer in Stoke-on-Trent, UK

406-416 Victoria Road, Fenton,

Stoke-on-Trent,

ST1 3JE, UK

Hours

Open - Closes 7:00pm


Thursday

8:30am - 7:00pm

Friday

8:30am - 7:00pm

Saturday

9:00am - 5:00pm

Sunday

10:00am - 4:00pm

Monday

8:30am - 7:00pm

Tuesday

8:30am - 7:00pm

Wednesday

8:30am - 7:00pm