Waylands - Volvo Cars Swindon
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- Based on 49 verified purchases in the last 3 months
Waylands - Volvo Cars Swindon Verified Purchases
Total Active Purchases:
916
(Verified: 916)
The experience at Waylands Swindon was good because the sas always was explained at most stages and they stayed in touch. I had a problem with the internet connection with the car and they have resolved this
Hello Rachel,
Thank you for taking the time to share your positive experience with us! We're so happy that our team kept you informed throughout your visit and were able to resolve the issue with your internet connection.
Kind regards, Waylands Volvo Swindon
My experience at Waylands Swindon could have been better because when I came to pick up the car it had scratched paintwork, inside hadn’t been cleaned properly especially in the door pockets. I had to drive the car back which is a 130 mile round trip to get the paintwork done. Whilst I was given a boot liner and petrol tank filled up. This has still been the worst experience of buying a car. The car prep was poor to say the least. It also looks like the passenger seat air conditioning doesn’t work so will have to take that to get fixed through the warranty. I won’t be using Waylands
I'd definitely recommend Waylands Swindon because the service is second to none
Hello customer,
We're happy to hear that our service at Waylands Swindon met your high standards, and we'll keep working hard to maintain this level of quality. Thank you for sharing your positive experience with us!
Kind regards, Waylands Volvo Swindon
I'd recommend Waylands Swindon to a friend because they were extremely helpful. Spent time explaining the technology and said to return if we needed further help.
Hello customer,
Thank you so much for taking the time to share your positive experience with us! We're glad to hear that our team was able to provide you with the support and guidance you needed, and we're glad you felt comfortable returning if you had any further questions.
Kind regards, Waylands Volvo Swindon
My experience at Waylands Swindon could have been better but the communication throughout was poor. There was little or no proactive comms and it felt like I always had to chase or initiate contact. My lead was also incorrectly closed down again leaving me to follow up - although credit to Peter Tubbs he did sweeten the deal to compensate. If Waylands improved communications and properly understood all the customer touch points and interactions, then i believe the experiences could be better, there are too many gaps in the process leaving customer having to chase.
Hello Karl,
Thank you for taking the time to share your experience at Waylands Swindon. I'm sorry to hear that our communication fell short of your expectations, and it's frustrating that you felt like you had to constantly initiate contact. It's unacceptable that your lead was incorrectly closed down, and I apologize for any inconvenience this caused.
Kind regards, Waylands Volvo Swindon
Waylands Swindon were helpful because they offered to take my old car a BMW x3, the changeover went smoothly, they offered a large discount on the new car. I live too far away to use their service plan but would if nearer.
Hello Ronald,
We're glad to hear that your experience with Waylands Swindon was positive, and we appreciate you sharing the details of how they helped you with your car purchase. We'll take note of the smooth transition process and the discount offered on the new car.
Kind regards, Waylands Volvo Swindon
Contact
Location
Hours
Open - Closes 6:00pm
Monday
8:00am - 6:00pm
Tuesday
8:00am - 6:00pm
Wednesday
8:00am - 6:00pm
Thursday
8:00am - 6:00pm
Friday
8:00am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
11:00am - 4:00pm
