Volkswagen Van Centre Lancashire
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- Based on 18 verified purchases in the last 3 months
Volkswagen Van Centre Lancashire Verified Purchases
Total Active Purchases:
124
(Verified: 124)
Volkswagen Van Centre Lancashire were helpful because, it was a pleasurable experience, very friendly with no pressure, all questions answered. I would recommened anyone to use this VW van centre
Hi, thank you for recommending Volkswagen Van Centre Lancashire! We are thrilled to hear that you had a pleasurable, pressure-free experience with our friendly team and that all your questions were answered.
Kind regards Ruby
My experience at Volkswagen Van Centre Lancashire was smooth. Kept informed at all stages.
Hi, thank you for sharing your smooth experience at Volkswagen Van Centre Lancashire! We are thrilled to hear that you were kept so well-informed at every stage of the process.
Kind regards Ruby
I'd definitely recommend Volkswagen Van Centre Lancashire to friends and family
Hi, thank you for recommending Volkswagen Van Centre Lancashire! We are thrilled to hear that you had a great experience and would recommend us to your friends and family.
Kind regards Ruby
My experience at Volkswagen Van Centre Lancashire could have been better because the van i purchased in full didn’t have working rear sliding doors. I travelled 6 hour by train to pick the van up as well to have to get the a uber and train back. Still waiting for my money back after 12 days.
My experience at Volkswagen Van Centre Lancashire could have been better because firstly, the van had not been prepared and cleaned properly for my arrival, secondly it had not been inspected prior to my arrival as further paint removal had appeared as a result of the jet washing, the van had not had its software updated despite requiring a recall driven manual update meaning I’ve now had to arrange that all myself since receiving the vehicle. The paint and the cleaning was sorted by the sales assistant on the day, but the attitude of the service manager with regard to the software updates was very condescending and unacceptable, to a point where he said “that all sound too technical for me”. Having done a near 350 mile round trip to collect the vehicle, I would have expected so much better
Good Morning Matt, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations, especially after travelling such a long distance to collect your vehicle. We understand your disappointment regarding the vehicle preparation, the paintwork concerns identified on collection, and the outstanding software update. While we're pleased that the sales assistant was able to address some of the issues on the day. Your feedback has been noted and will be shared with the relevant management team for review. We apologise for the inconvenience caused and appreciate you bringing these matters to our attention. Sharon - Swansway Motor Group
The staff at Volkswagen Van Centre Lancashire were good because they attended to our requirements with speed and efficiency and with a pleasant manner.
Thank you for your kind feedback. We’re delighted to hear that the team at Volkswagen Van Centre Lancashire handled your requirements with speed, efficiency and a pleasant manner. We really appreciate your kind words.
Kind regards,
Ruby
Contact
Location
Hours
Closed
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
Saturday
9:00am - 3:00pm
Sunday
Closed
Monday
8:30am - 6:00pm
Tuesday
8:30am - 6:00pm
