Vertu Volvo Taunton
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- Based on 20 verified purchases in the last 3 months
Vertu Volvo Taunton Verified Purchases
Total Active Purchases:
165
(Verified: 165)
The experience at Vertu Volvo Taunton was great because I was able to find out everything I needed about the car I was looking to purchase and when I couldn't find the right spec in the Taunton branch, they helped me source a car from nearby and then ensured that ot would be sorted to the expected standard. It did mean bringing it back in a couple of times but everything that I asked for was fixed and sorted.
Thank you so much for sharing your wonderful experience at Vertu Volvo Taunton! We're glad to hear that our team went out of their way to help you find the right car, even sourcing one from nearby when we didn't have it in stock. It's great to know that any issues were quickly resolved and everything was sorted to your satisfaction.
Kind regards, Chloe
Vertu Volvo Taunton were great because staff were helpful and knowledgeable . The car was well presented. All straightforward as you would expect from a Volvo dealer.
Hello Michael,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that our team at Vertu Volvo Taunton provided you with helpful and knowledgeable service, and that you were impressed with the condition of the car. We're proud to be a part of the Volvo family and strive to provide a seamless experience for all our customers.
Kind regards, Keith.
My experience at Vertu Volvo Taunton could have been better because Within two weeks of purchase a red error light flashed on the dash of my XC40 recharge twin, This occurred twice before I phoned reception and asked for sales to call me, sales have not yet returned my call, I was then Put through to service reception to have this warning light looked into, where I was told the earliest they could look at this fault was in three weeks time on the 28th of August, and if I wanted a replacement vehicle while my vehicle was in the workshops it would be at least six weeks before the fault on my new purchase could be looked at, When I said that I wasn't particularly happy with that And asked “what if it was something seriously wrong with the car?” I was told Oh well if it breaks down you can have it recovered directly to us and we'll look at it then!
All in all I am not particularly impressed with this level of customer service, lovely competent sales staff but it looks like once they've got the 26K the level of service seems to drop off somewhat shall we say, so no I will not be recommending virtual Volvo Taunton and will be reserving judgement until after the fault on my vehicle has been looked into and hopefully resolved
Hi Ellen Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith
I'd suggest Vertu Volvo Taunton to a friend because the staff were lovely people although the process of payment became very stressful
Hello Richard,
We're glad you had a positive experience with our team at Vertu, and we apologize for any stress caused during the payment process. We'll take your feedback on board to improve our customers' journey.
Kind regards, Dean.
I'd endorse Vertu Volvo Taunton because of their efficient and friendly service. Ease and speed of transaction.
Hello Katherine,
We're really glad to hear that our team at Vertu Volvo Taunton provided you with an exceptional experience, from start to finish! Your satisfaction is our top priority, and we'll keep striving to deliver top-notch service.
Kind regards, Dean.
I'd recommend Vertu Volvo Taunton to a friend because everyone there were so helpful and professional a great experience
Hello Richard,
Thank you for taking the time to share your positive experience with us! We're really glad to hear that our team at Vertu Volvo Taunton exceeded your expectations, providing you with a great experience. We'll keep working hard to ensure all our customers feel valued and supported.
Kind regards, Kerry.
Contact
Location
Hours
Closed
Monday
8:30am - 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
Closed
