Vertu Volvo Exeter

Visit Website
verified label
4.7/5 rating

Outstanding

- Based on 39 verified purchases in the last 3 months

Vertu Volvo Exeter Verified Purchases

95
Overall
Satisfaction
97
Would
Recommend
169
Total
Purchases

Total Active Purchases:

169

(Verified: 169)

verified label
My experience at Vertu Volvo Exeter

My experience at Vertu Volvo Exeter was very good and helpful team

Mr Colin Northmore
10/04/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you for taking the time to share your positive feedback about your recent visit to our Vertu Volvo Exeter dealership, we're thrilled to hear that you found our team to be helpful and that your experience was overall very good. We're committed to providing exceptional customer service and it's great to know that we've been able to meet your expectations.

Kind regards,
Liza.

10/04/25
verified label
My experience at Vertu Volvo Exeter

The experience at Vertu Volvo Exeter was good because a good knowledgeable sales person dealt with us, the car was ready when required. However, one feature was missing and the Sales Manager not the sales person was insensitive, presumptuous and arrogant. I had already explained that we had a bereavement in the family which significantly diminished our options. He was cloth eared.

Mr C
09/04/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

We are sorry to hear that your experience at Vertu Volvo Exeter fell short of expectations due to the missing feature, and particularly with regards to the sales manager's behaviour, especially considering your recent bereavement which undoubtedly limited your options; we will look into this matter further and if you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VM4GC0904 Kind regards, Keith

Thanks from Vertu Volvo Exeter.

09/04/25
verified label
My experience at Vertu Volvo Exeter

Vertu Volvo Exeter were fantastic because . I would not say they were fantastic but they were efficient and professional. It would have been useful if more time could have been given to explaining the controls which were a step change to my previous XC60.

Mr Robert Roberts
06/04/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

We're thrilled to hear you had a good experience. Thank you for sharing your kind words with us. It means the world to us and to our entire team. We look forward to serving you again soon.

Kind regards,
Liza.

06/04/25
verified label
My experience at Vertu Volvo Exeter

The experience at Vertu Volvo Exeter was fantastic because the sales person was knowledgable and thorough.

Mr Mark Youd
31/03/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Good morning Mark. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

31/03/25
verified label
My experience at Vertu Volvo Exeter

My experience at Vertu Volvo Exeter was memorable because everyone was extremely helpful and went out of their way to help very good customer service ensuring I was completely satisfied with my experience and purchase

Mr Adam Lloyd
30/03/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

30/03/25
verified label
My experience at Vertu Volvo Exeter

I'd definitely recommend Vertu Volvo Exeter because the staff were very friendly and helpful

Mr Stephen Akery
29/03/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volvo Exeter's Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

29/03/25

Update Your Details?

Claim this page to immediately update business information, respond to reviews, and more.

Contact

01392 536550

Location

Volvo Dealer, Car Dealer, Used Car Dealer, Auto Parts Store, and Auto Repair Shop in Exeter, UK

Waterbridge Court, Matford Park Road,

Exeter,

EX2 8ED, UK

Hours

Closed


Friday

8:30am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm