Vertu Volkswagen Lincoln

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4.8/5 rating

Outstanding

- Based on 40 verified purchases in the last 3 months

Vertu Volkswagen Lincoln Verified Purchases

96
Overall
Satisfaction
92
Would
Recommend
1,100
Total
Purchases

Total Active Purchases:

1100

(Verified: 1100)

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My experience at Vertu Volkswagen Lincoln

I was happy with the service at Vertu Volkswagen Lincoln because the sales person , Dan, was not pushy and gave answers to all our questions . He was very professional and an asset to your company.

Mrs Gail Brown
31/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Gail,

Thank you for sharing your positive experience with us! We're delighted to hear that Dan provided excellent service, answering all your questions and making the process smooth and enjoyable. We'll keep his professionalism in mind as we continue to strive for exceptional customer experiences.

Kind regards, Liza

31/07/26
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My experience at Vertu Volkswagen Lincoln

Good service

Mr Stuart Butcher
31/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Stuart,

Thank you for taking the time to share your positive experience with us! We're so happy to hear that our team was able to provide good service and make a difference in your day.

Kind regards, Kerry.

31/07/26
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My experience at Vertu Volkswagen Lincoln

Vertu Volkswagen Lincoln were great because of the level of customer service

Mr Lewis Potter
28/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Lewis,

Thank you for sharing your positive experience with us! We're so happy to hear that our team at Vertu Volkswagen Lincoln provided you with excellent customer service. It's fantastic to know that we could make a difference in your day and we appreciate your loyalty.

Kind regards, Liza

28/07/26
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My experience at Vertu Volkswagen Lincoln

The pre-sales help was very good with some great customer service leading to a quick purchase of the vehicle I wanted. However so far no response to two after-sales email requests for Vertu to supply an Owners Manual for the vehicle, hence lower ratings than I would otherwise give.

Mr Smith
28/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref VM2MS2807 Kind regards, Liza

28/07/26
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My experience at Vertu Volkswagen Lincoln

Vertu Volkswagen Lincoln were helpful because all details explained well and service department delt with issues promptly all made easy

Mrs Susan Sullivan
28/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Susan,

We're truly happy to hear that our team at Vertu Volkswagen Lincoln provided you with a seamless experience! It's great to know that we could explain things clearly and resolve any issues efficiently, making it easy for you. We appreciate your feedback and are glad we could make a positive impact on your day.

Kind regards, Liza

28/07/26
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My experience at Vertu Volkswagen Lincoln

The experience at Vertu Volkswagen Lincoln was fantastic because everyone was welcoming I was allowed to test drive with no pressure. The car was presented well o collection as agreed.

Mrs Margaret Harvey
27/07/26
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Reviewed on JudgeService

Vertu Volkswagen Lincoln's Reply

Hello Margaret,

Thank you for sharing your wonderful experience at Vertu Volkswagen Lincoln! We're truly happy to hear that our team made you feel welcome and that the test drive process was relaxed and enjoyable.

Kind regards, Liza

27/07/26

Contact

01522 280844

Location

Car Dealer, Car Repair And Maintenance Service, Chauffeur Service, Auto Body Shop, Used Car Dealer, Auto Repair Shop, Volkswagen Dealer, Car Leasing Service, Motor Vehicle Dealer, and Car Inspection Station in Lincoln, UK

Outer Circle Rd,

Lincoln,

LN2 4HX, UK

Hours

Closed


Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm