Vertu Volkswagen Huddersfield
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- Based on 25 verified purchases in the last 3 months
Vertu Volkswagen Huddersfield Verified Purchases
Total Active Purchases:
356
(Verified: 356)
Car delivered on time which was lovely but no second key. Man who delivered said it would be posted/ delivered. I was then annoyed that I had to come over and wait while the new key was coded ( I although I do understand this has to be done at the garage). Work completed, but customer waiting area had hardly any clean mugs, no milk and dirty toilets
Hi Mrs Holwill
Thank you for taking the time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details on to the management team at the dealership. Many thanks, Keith
I would not recommend Vertu Volkswagen Huddersfield because I was not given full instructions upon how to operate the car that you sold me and its limitations.
Hello John,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
The experience at Vertu Volkswagen Huddersfield was welcoming and helpful. On our first visit we had a puncture just before we got there and the reception staff arranged for it to be repaired in the workshop within half an hour.
Hello,
Thank you so much for sharing your wonderful experience at Vertu Volkswagen Huddersfield! We're happy to hear that our team was able to help with your puncture repair, getting you back on the road quickly. Your kind words mean a lot to us!
Kind regards, Dean.
My experience at Vertu Volkswagen Huddersfield could have been better because I bought a 3yr old used Polo. 8 days after purchasing my vehicle it became faulty. I utilised the VW assist service which was excellent and I was provided with a hire vehicle. My vehicle was in the workshop for 3 weeks. In that time I had little communication and I had to chase for updates. Eventually I was informed the vehicle needs a new engine. Only when the general manager was informed did I receive anything in the way of an apology for any of the inconvenience.
Hello Ruth,
Thank you for sharing your experience with us at Vertu Volkswagen Huddersfield. We're sorry to hear that our service fell short of your expectations, please reach out to digitalcustomerexperience@vertumotors.com with reference VM1RW2403 so that we can discuss further
Kind regards, Matthew.
My experience at Vertu Volkswagen Huddersfield could have been better because the delivery process was poor meaning I had to wait in all day for a delivery that didn’t happen. In addition a pre sale service left the car on very low coolant which should have been checked and topped up.
Hello Vaughan,
Thank you for sharing your experience at Vertu Volkswagen Huddersfield. Please reach out to digitalcustomerexperience@vertumotors.com with reference VM2VH2203 so we can look into this further and make things right for you.
Kind regards, Matthew.
The experience at Vertu Volkswagen Huddersfield was good because Aqib Hussain was such a good, calm and patient salesman. Helpful with all vehicles wanted to look at and test drive. . Just a couple of the links sent had different info on, ie contact numbers, so some confusion.
Hello Avril,
Thank you for taking the time to share your positive experience at Vertu Volkswagen Huddersfield! We're pleased to hear that Aqib Hussain provided excellent service, making your car-buying journey smooth and stress-free.
Kind regards, Matthew.
Contact
Location
Hours
Open - Closes 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
