Vertu Toyota Loughborough

Visit Website
verified label
4.9/5 rating

Outstanding

- Based on 54 verified purchases in the last 3 months

Vertu Toyota Loughborough Verified Purchases

98
Overall
Satisfaction
98
Would
Recommend
1,471
Total
Purchases

Total Active Purchases:

1471

(Verified: 1471)

verified label
My experience at Vertu Toyota Loughborough

Satisfying experience

Mr Muhammad Khaqan Zamir
31/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Hello Muhammad Khaqan,

Thank you for sharing your positive experience with us! We're delighted to hear that our team was able to provide a satisfying interaction. Your satisfaction is what matters most, and we're glad we could meet your needs.

Kind regards, Chloe

31/05/26
verified label
My experience at Vertu Toyota Loughborough

My experience at Vertu Toyota Loughborough was memorable because the customer service was excellent.
Ben Clay was very informative and helpful in my purchase of my new ( used car). I had a good test drive as first time driving an automatic car. Ben was very patient
Thank you.
I have used Loughborough Toyota for several years and I have always had excellent service, not only from sales staff, but from the service department also .
Oh I love my new car

Mrs Elizabeth Sadler
28/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Hello Elizabeth,

We're glad to hear that your experience at Vertu Toyota Loughborough was memorable, thanks in part to Ben Clay's helpfulness and patience. We're glad you're enjoying your new car and appreciate the excellent service from our sales and service teams.

Kind regards, Dean.

28/05/26
verified label
My experience at Vertu Toyota Loughborough

I'id definitely recommend Vertu Toyota Loughborough to friends and family because they made buying a car a stress free experience

Mrs Frances Mee
26/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Hello Frances,

We're glad you had such a positive experience at our dealership! We're glad we could make the process of buying your new car as smooth and enjoyable as possible.

Kind regards, Vertu Toyota Loughborough. Danielle

26/05/26
verified label
My experience at Vertu Toyota Loughborough

I loved the welcoming atmosphere, gentle approach, depth of information offered. The team was going far and beyond to fulfil my additional requests. Highly recommend!

Mrs Natalia J
25/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Hello Natalia,

We're happy you had a great experience at Vertu! We're glad our team could provide you with the personalized service and helpful information you needed to make your visit enjoyable. Thanks for sharing your positive feedback, it means a lot to us!

Kind regards, Vertu Toyota Loughborough. Danielle

26/05/26
verified label
My experience at Vertu Toyota Loughborough

I would not recommend Vertu Toyota Loughborough because it was not transparent and not trust worthy

Dr Dorji Penjor
23/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref at VMDP2305 regards, Dawn

23/05/26
verified label
My experience at Vertu Toyota Loughborough

I'd recommend Vertu Toyota Loughborough to anyone because I was pretty happy with what I bought. Though I must say I had an issue with not having a log book and handbook now three weeks already.

Anonymous
21/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Toyota Loughborough's Reply

Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref VMA2105 Kind regards Dawn

21/05/26

Contact

01509 352725

Location

Toyota Dealer, Car Dealer, Chauffeur Service, and Used Car Dealer in Loughborough, UK

54 Belton Road,

Loughborough,

LE11 1ND, UK

Hours

Open - Closes 6:30pm


Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm