Vertu Toyota Hamilton
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- Based on 39 verified purchases in the last 3 months
Vertu Toyota Hamilton Verified Purchases
Total Active Purchases:
395
(Verified: 395)
I'd recommend Vertu Toyota Hamilton, great service
Hello Caroline,
We're so happy to hear that your experience at Vertu Toyota Hamilton was a positive one! We're glad we could provide the kind of service that left you feeling satisfied. Thank you for taking the time to share your feedback with us!
Kind regards, Kerry.
I'd recommend Vertu Toyota Hamilton to a friend because no one harassed you and when ready to speak to a sales person they were very knowledgeable about the car and didn't pressure us to make a sale
Thank you for taking the time to share your positive experience with us! We're really glad to hear that our team provided you with a relaxed and informative buying process, allowing you to make an informed decision.
Kind regards, Selina.
I had a great experience at Vertu Toyota Hamilton because the staff were very nice and the salesman Ali was really helpful and answered all my questions I asked
Hello Joyce,
Thank you for sharing your positive experience with us! We're truly happy to hear that our staff, including Ali, made a great impression on you. We'll keep doing what we do best to ensure every customer has a wonderful time at Vertu Toyota Hamilton.
Kind regards, Matthew.
I'd definitely recommend Vertu Toyota Hamilton to friends and family because the service was very comprehensive and the process was very simple
Hello Ian,
Thank you for taking the time to share your positive experience with us! We're really glad to hear that our comprehensive service and straightforward process made a big difference for you.
Kind regards, Matthew.
I would recommend Vertu Toyota Hamilton to friends and family because the Service from the Sales was first class. I have been a customer of Toyota at various dealers and Vertu Toyota Hamilton have been the best by far. I am very pleased and will certainly recommend them.
Hello Stuart,
We're pleased to hear you had a fantastic experience with our sales team, and we appreciate your loyalty to the Toyota brand. We'll make sure to pass on your positive feedback to help us continue to improve our services.
Kind regards, Liza.
Communication is very poor, we bought the car a month ago, and we were given just one key instead of two. Despite phoning many times to find out where our 2nd key was, nobody seemed to know. Finally our salesman told us he had the key in his possession and was going to post it to the Ayr branch for us to collect it, after 4 days we went there to get the key, and the Ayr Vertu branch knew nothing about it. After another phone call to Hamilton branch they said it had arrived ay Ayr. We went there to collect the key, and it was only the key blade, not the remote. The Ayr branch have had to order the key, and at this time, we were told it will take another 10 days to arrive, so we are still waiting to receive our 2nd key, which my wife needs, so she can also drive the car. We have been extremely frustrated and fed up by the lack of communication by the Hamilton branch, who after many calls to them and being told that they would call us back, twice as a priority and another as urgent, yet nobody bothered to call us back. Yes we were fobbed off many times, why, I don't know. Every time we phoned the Hamilton branch we were told, the person was at a meeting, or on holiday, or busy with a customer. we waited for hours for the promised call back, but nobody bothered.
Hello John,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
Contact
Location
Hours
Closed
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
