Vertu Toyota Chesterfield
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- Based on 42 verified purchases in the last 3 months
Vertu Toyota Chesterfield Verified Purchases
Total Active Purchases:
1364
(Verified: 1364)
I'd recommend Vertu Toyota Chesterfield to anyone because very helpful, not over whelming or to pushy. Looked after well from the first time you are greeted at the door. Says how good as only went to look and brought one!
Hello Barry,
We're really glad to hear that your experience with us was so positive! Our team works hard to make sure every customer feels valued and supported, and it sounds like we hit the mark for you. We're glad you felt comfortable and well cared for throughout your visit.
Kind regards, Liza
My experience at Vertu Toyota Chesterfield could have been better because the car had one tyre that had a cut in the tyre wall and 2 tyres that were below 3mm tread (violating their approved used standards). I had to replace the tyres in the car, the dealership did, after some debate, reimburse me the cost of the tyres, but initially Alex Boot insinuated that I had done the damage to the front tyre, which I knew I had not. Thanks to my local garage I was able to prove that the damage was done to the tyre before it was even prepared for sale ( due to the the 'Tyre Black' used on the tyres clearing covering the inside of the cut on the tyre, and also the below 3mm tread on 2 of the other tyres. It was later admitted to be via an email from James Thomas that the tyres on my car had NOT been checked before leaving the Dealership. I do love the car and I'm happy now this was resolved but it's a lesson to the dealership that all tyres on all cars should be checked before the customer receives or collects the car. And also, not to assume automatically that the customer is lying and on the make for new tyres.
Kian the salesman however was a pleasure to deal with and James Thomas was polite and professional. Alexander Boot did phone me and he apologised, which I did appreciate. However, I do still feel that I should give honest feedback.
Hello Dean,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Liza.
I'd recommend Vertu Toyota Chesterfield because they were friendly, made the whole transition easy, and got my car ready really quickly
Hello Andrew,
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that our team at Vertu Toyota Chesterfield made a great impression on you.
Kind regards, Dean.
The staff at Vertu Toyota Chesterfield were good because they were very detailed and prompt to customer concerns and services
Hello Damilare,
Thank you for taking the time to share your positive experience with us! We're glad to hear that our team was able to provide you with a high level of detail and prompt attention to your needs. It's great to know we could make a difference in your day.
Kind regards, Kerry.
I was pleased with Vertu Toyota Chesterfield and would recommend them because the young lady, Evie, that assisted us through the acquisition on our car was amazing, compassion of my situation, I have parkinsons & her knowledge of the car I bought made the sale easier. Thank you Vertu chesterfield
Hello Stephen,
We're happy to hear that Evie provided such a great experience for you! It's clear she went out of her way to understand your unique situation and make the process smoother. We appreciate your kind words and are glad we could help in making your car-buying journey more enjoyable.
Kind regards, Dean.
I was happy with the service at Vertu Toyota Chesterfield because of the personalised and efficient service.
Hello David,
Thank you for sharing your positive experience with us! We're truly happy to hear that our team provided you with a personalized and efficient service, making your visit to Vertu Toyota Chesterfield a success.
Kind regards, Matthew.
Contact
Location
Hours
Closed
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
