Vertu SEAT Darlington

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4.8/5 rating

Outstanding

- Based on 53 verified purchases in the last 3 months

Vertu SEAT Darlington Verified Purchases

95
Overall
Satisfaction
94
Would
Recommend
2,768
Total
Purchases

Total Active Purchases:

2768

(Verified: 2768)

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My experience at Vertu SEAT Darlington

I'd recommend Vertu SEAT Darlington because We recently purchased a car from CUPRA Vertu Motors in Darlington, and first and foremost, I have to mention the excellent customer service we received from Allan Robinson.
From the very start of the process right through to picking the car up, Allan went above and beyond. He genuinely understands what excellent customer service means and made the whole experience as straightforward and positive as possible.

When we arrived to collect the vehicle, a few issues arose with the car. However, Allan and his General Manager dealt with these promptly and professionally, taking everything onboard and immediately putting things in place to rectify the issues. At the end of the day, that’s all you can really ask for — people who listen, take responsibility and genuinely want to help.

A huge thank you to Allan and the team for their help and professionalism. I would definitely buy from CUPRA Vertu Motors again and would have no hesitation in recommending them to others.

Excellent customer service from start to finish — thank you!

Mr Stuart Anderson-Landrum
15/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Stuart,

Thank you so much for taking the time to share your fantastic experience with us! We're really glad to hear that Allan Robinson went out of his way to ensure a seamless and positive process, and we're proud of our team's commitment to exceptional customer service.

Kind regards, Matthew.

15/09/26
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My experience at Vertu SEAT Darlington

The experience at Vertu SEAT Darlington was good because great quality car at a great price. Excellent service.

Mr Robert Glynne
13/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Robert,

We're glad to hear you had a positive experience at our Vertu SEAT Darlington store! We're glad you found the car and service to your liking, and we appreciate your feedback.

Kind regards, Liza

13/09/26
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My experience at Vertu SEAT Darlington

Really easy process, no hassle or nonesense, nice people

Mr Charles Dixon
12/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Charles,

Thank you for sharing your positive experience with us! We're delighted to hear that our process was straightforward and stress-free, and that our team members were friendly and helpful.

Kind regards, Chloe

12/09/26
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My experience at Vertu SEAT Darlington

My experience at Vertu SEAT Darlington was positive because all members of staff were such great help.

Miss Emilie Trowles
11/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Emilie,

Thank you for sharing your wonderful experience at our Vertu SEAT Darlington store! We're really glad that our team's helpfulness made a positive impact on your visit.

Kind regards, Kerry.

12/09/26
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My experience at Vertu SEAT Darlington

I'd suggest Vertu SEAT Darlington to a friend because no pressure sales team and great care throughout the whole experience. I felt relaxed and in control the whole time, no pushy sales techniques and the staff were all very friendly.

Mr Campbell
10/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Mr Campbell,

We're delighted you had such a positive experience at Vertu SEAT Darlington! We're proud of our team's approachable and friendly demeanor, which helps make car buying feel more like a conversation than a high-pressure sales pitch.

Kind regards, Keith.

10/09/26
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My experience at Vertu SEAT Darlington

My experience at Vertu SEAT Darlington was first class because the process of viewing the car I liked to purchasing it took less than 1hr. We then agreed a collection date and I was driving away with my new car a few days later. Great communication and service received from staff. No complaints.

Miss Nelson
10/09/26
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Reviewed on JudgeService

Vertu SEAT Darlington's Reply

Hello Miss Nelson,

We're glad to hear that your experience at Vertu SEAT Darlington was so smooth and efficient! It's great to know that our team was able to help you find the right car and get you on the road quickly. We appreciate your feedback and are glad we could provide the service you needed.

Kind regards, Keith.

10/09/26

Contact

01325 580042

Location

Car Dealer, Car Repair And Maintenance Service, Chauffeur Service, Auto Body Shop, Used Car Dealer, Auto Parts Store, Auto Repair Shop, Car Leasing Service, Motor Vehicle Dealer, and Car Inspection Station in County Durham, UK

McMullen Road, Darlington,

County Durham,

DL1 1XP, UK

Hours

Closed


Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm