Vertu Mazda Redditch
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- Based on 1 verified purchase in the last 3 months
Vertu Mazda Redditch Verified Purchases
Total Active Purchases:
595
(Verified: 595)
The experience at Vertu Mazda Redditch was great because of the personal service I received from the team
Hello Ian,
Thank you for sharing your positive experience with us! We're truly happy to hear that our team's personal service made a big difference in your visit. We're proud to have such caring and dedicated staff, and we'll keep working hard to make every customer feel valued and supported.
Kind regards, Chloe
I would recommend Vertu Mazda Redditch to friends and family because they made buying online easy and when I arrived, having travelled 120miles by public transport to collect the car, there was little or nothing that needed to be done before driving away. No delays, just efficiently transferred.
Hello Paul,
We're really glad you had a smooth and efficient experience with us! We're glad we could make buying online easy for you, and it's great to hear that everything was in order when you arrived to collect your car.
Kind regards, Dean.
Vertu Mazda Redditch were great because the sales team with whom we dealt were professional and helpful
Hello Paul,
We're glad to hear that our sales team at Vertu Mazda Redditch provided you with a positive experience. It's wonderful to know that they were both professional and helpful in making your interaction with us a success.
Kind regards, Dawn.
The experience at Vertu Mazda Redditch was good because Toby was efficient, friendly, helpful and explained all about the car on delivery.
Hello Caroline,
Thank you for taking the time to share your positive experience with us! We're so happy to hear that Toby made a great impression and helped make your experience at Vertu Mazda Redditch enjoyable.
Kind regards, Dean.
I was looking for a new car as my previous cars PCP was coming to an end with another dealership and I wasn’t happy with what they were offering me.
After searching around all day I decided to try Mazda after driving past and spotting a car in the showroom I loved.
As soon as we walked in and were looking at the car, Amanda came over and asked if we were okay and needed any help. When I explained I was looking for a new car she let me know that Jodene will be with me shortly to talk through everything. She was very friendly and smiley.
Jodene then went through with me in detail the different models of the car I liked and the different options and costs and asked if I would like a test drive.
I test drove the car and fell in love with it immediately. It was so comfortable and so smooth to drive and had everything I wanted. I immediately said I wanted the car.
When we got back to the showroom we went through everything and I chose the model I wanted and the finance plan etc. I was very happy with how everything was explained and Jodene was fantastic- so friendly and knowledgeable.
Fast forward a couple of days later I had some teething issues with my finance (absolutely through no fault of Mazdas.. recently turned self employed) however Jodene and Amanda were amazing, constantly keeping me updated and doing everything they could to help and in the end I ended up with a better model of car than I was originally going to get.
I was so happy with the service provided from Mazda, particularly Amanda and Jodene. I cannot speak of them highly enough.
Everyone I spoke to has been so friendly and helpful.
The showroom is sparkling clean and lots of lovely cars on display.
I would 100% recommend a Mazda and the Redditch branch and I will be staying with them hopefully for a very long time! I absolutely love my car!
Hello Jessica,
We're delighted to hear that you had an outstanding experience at our Redditch branch, particularly with Amanda and Jodene. It's great to know that they were able to provide you with the help and guidance you needed throughout your buying journey. We're also happy to have been able to resolve any teething issues you experienced with your finance and ultimately deliver a better model of car than originally planned.
Kind regards, Dean.
I'd suggest Vertu Mazda Redditch to a friend because the overall service was superb. The sales agent, Toby and sales manager, Amanda, were amazing from the first contact to the last. At every step they really wanted to make sure our needs were met, and they achieved that and so much more. It really felt like they prided theirselves on providing the best customer service possible and this carried on even after the sale had been agreed and concluded. Best purchasing experience I’ve had from a car dealer.
Hello Christopher,
I'm pleased to hear that Toby and Amanda provided an exceptional experience for you, ensuring your needs were met and going above what was expected. It's great to know that the team at Vertu Mazda Redditch prioritized providing the best customer service possible throughout the entire process.
Kind regards, Dean.
Contact
Location
Hours
Closed
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
