Vertu Land Rover Guiseley
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- Based on 21 verified purchases in the last 3 months
Vertu Land Rover Guiseley Verified Purchases
Total Active Purchases:
2021
(Verified: 2021)
The service i have received from Vertu Guiseley has been amazing. Billy has gone above and beyond to provide a memorable experience. I will definitely recommend and return.
Hello Suzanne,
We're thrilled to hear that Billy has provided you with an exceptional service, exceeding your expectations in every way - his dedication to ensuring a memorable experience is truly appreciated, and we're grateful for the kind words about Vertu Guiseley, we look forward to welcoming you back soon.
Kind regards, Keith.
My experience at Vertu Land Rover Guiseley could have been better because as usual poor customer service, had car for 5 weeks no courtesy call to enquire how getting on with car, had one call from General Manager cohering me to give a 10 score on survey.
Hello Ian,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Matthew.
I would not recommend Vertu Land Rover Guiseley because ive had an appoling experience, the vehicle was delivered to me with only 4 months MOT on it with a noisy front suspension straight out of the dealership! The rear plastic parcel shelf holder was broken as well as front left plastic rose gold trim, nail in near side rear tier and a worn rear wiper blade. I contacted the sales women to whitch in the end they agreed to take the car back to Leeds (adding 400 miles on the car) I made sure that my car was full of fuel leaving the house and I was promised a full tank of fuel and ‘goodies’ when it was returned to me to whitch it came back with a quarter of a tank and no sign of the ‘goodies’ also the loud front suspension noise was still there. I contacted Emma the General Manager to explain about the loud noise but then got told that there was no noise at all as far as they were concerned, then I was left with no option and to have to contact my local garage Conwy Land Rover and thankfully enough they have agreed to book the car in for me under warranty in 5 weeks time. What an experience and stressful time it has been.
Hello Mared,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Dean.
I'd recommend Vertu Land Rover Guiseley because service was excellent
Hello Paul,
Thank you for taking the time to share your positive experience with Vertu Land Rover Guiseley, we're thrilled to hear that our service met your expectations and exceeded your standards, we'll continue to strive for excellence in providing top-notch service to all our valued customers.
Kind regards, Liza.
I'd recommend Vertu Land Rover Guiseley to a friend because the service from the first day to actually taking delivery was excellent.
Hello June,
Thank you for taking the time to share your positive experience with Vertu Land Rover Guiseley, we're thrilled to hear that our service met your expectations from the initial visit to the handover of your vehicle, we appreciate your recommendation and look forward to continuing to provide excellent service to you in the future.
Kind regards, Dean.
I'd definitely recommend Vertu Land Rover Guiseley because good customer service,only slight negative is the handover could have been more detailed
Thanks for the great score! Kind regards, Liza.
Contact
Location
Hours
Closed
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
Thursday
8:30am - 6:30pm
Friday
8:30am - 6:30pm
