Vertu Land Rover Bradford
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- Based on 18 verified purchases in the last 3 months
Vertu Land Rover Bradford Verified Purchases
Total Active Purchases:
1636
(Verified: 1636)
I'd definitely recommend Vertu Land Rover Bradford because I received an excellent service, was looked after by Holly throughout the whole process and I now own my dream car.
Hello Mrs W,
We're really glad you had such a great experience at Vertu Land Rover Bradford! We're glad to hear that Holly took good care of you throughout your purchase.
Kind regards, Liza
I would not recommend Vertu Bradford, I purchased this vehicle in good faith online. With the usual assurances that all pre-sale checks had been done and the car was good to go. It now turns out the front off side drive shaft bearing and housing are no good and the car is not driveable. It is now in service at Marshall’s in Swindon and I will not see it. For 4-5 weeks.
Hello Christopher,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Kerry.
My experience at Vertu Land Rover Bradford could have been better because the handover of the vehicle was not as expected and furthermore the follow-up level of customer service to rectify the matter has been well below standard
The dealership had more than sufficient time to prepare the vehicle. Interior Valet was poor considering the vehicle had white interior. Exterior has very visible swirl markings where the vehicle has been polished in some patches, on a black car this clear is clearly noticeable.
It has been over 4 weeks and I still Have not received any feedback on how this is going to be corrected. Images were sent to evidence the matter.
At present, the overall aftersales experience has unfortunately fallen well below the standard I would have expected from a main Land Rover dealership
Good afternoon . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS2W2705 Kind regards, Danielle
My experience at Vertu Land Rover Bradford was positive because of Holly Hinckley (Sales person)
Hello Frank,
Thank you for taking the time to share your great experience with us! We're delighted to hear that Holly provided such a wonderful service, making your visit to Vertu Land Rover Bradford a positive one.
Kind regards, Liza.
I’d definitely recommend Vertu Land Rover Bradford. Our salesman Abu was fantastic from start to finish. Calm, professional, easy to talk to, and genuinely listened to what me and my wife wanted. He worked with us on the price, never made us feel pressured, and made the whole experience feel relaxed and enjoyable.
I’ve been to a lot of dealerships over the years, and honestly this was the best experience we’ve had. The customer service was spot on, everything was handled properly, and we drove away with the exact car we wanted feeling really looked after. Massive thanks again to Abu and the team.
Hello Tanvir,
Thank you for taking the time to share your wonderful experience at Vertu Land Rover Bradford! We're delighted to hear that Abu provided such excellent service, making you feel relaxed and supported throughout the process. We're glad we could help you find the exact car you wanted and appreciate your kind words about our team's customer service.
Kind regards, Liza
I'd definitely recommend Vertu Land Rover Bradford to friends and family because.
Hello Mr Powell,
Thank you so much for your wonderful recommendation! We're happy to hear that you had a great experience with us.
Kind regards, Dean.
Contact
Location
Hours
Closed
Friday
8:30am - 6:30pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
Thursday
8:30am - 6:30pm
