Bristol Street Motors Hyundai Exeter
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- Based on 95 verified purchases in the last 3 months
Bristol Street Motors Hyundai Exeter Verified Purchases
Total Active Purchases:
3530
(Verified: 3530)
I was happy with the service at Vertu Hyundai Exeter because Peter explained and demonstrated everything comprehensively
Hello Mr B,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that Peter provided you with a thorough understanding of our services, leaving you feeling satisfied.
Kind regards, Liza
I'd endorse Vertu Hyundai Exeter because as I was very happy with the experience I had when purchasing my new car with them
Hello,
We're really glad you had a great experience at Vertu Hyundai Exeter! We're glad to hear that your purchase went smoothly and we appreciate your endorsement.
Kind regards, Liza
When I drove the car home, I discovered that the handbrake was not functioning properly. I returned the vehicle the following day and was told that I was correct and should book it in for repair.
I brought the car back the next Tuesday morning and later received a message confirming the issue had been fixed. However, when I went to collect the car, it became immediately apparent upon leaving the car park that the handbrake had not been repaired. The vehicle was taken back in again, and we waited in reception for an hour before having to chase for an update, at which point we were informed the car would not be ready.
I was provided with a loan car (and reminded to replace any fuel used), while my own vehicle remained with you for a further six days to resolve what should have been a straightforward handbrake issue. During this time, I had to repeatedly follow up for updates.
When I was finally notified that the repair was complete, I returned to collect the car, only to find it in a very dirty condition. I raised this at the time and was offered a future collection to have the car cleaned. However, as I needed the car immediately, I had no choice but to clean it myself.
Overall, the aftercare and communication throughout this experience have been very disappointing.
Hello Claire,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Liza.
I'd suggest Vertu Hyundai Exeter to a friend because of Andy Hallum, he also sold me my last car. He is not what I would call a typical car salesman which is a good thing.
He wasn’t pushy, he answered my numerous questions, listened to what I wanted and helped me get the car I wanted. He spoke to me rather than to my husband which is something I have experienced in the past. He appears a genuine guy who is very good at his job.
Hello
Thank you for taking the time to share your wonderful experience with us! We're pleased to hear that Andy Hallum provided such exceptional service, making you feel valued and understood throughout the process. It's clear he went out of his way to ensure you got the right car for you, and we appreciate your loyalty to our dealership because of it.
Kind regards, Keith.
The experience at Vertu Hyundai Exeter was fantastic because of the relaxed friendly atmosphere. We did not feel pressured, were given time to deliberate our interest, and then when we returned during a busy Saturday afternoon for them Peter fit us in with a test drive. When we were still asking questions at closing time Peter and Mathew were very patient and accommodating. We bought the car from them and two weeks later are very happy! Would definitely recommend and return in the future.
Hello Mr Allsopp,
Thank you for sharing your wonderful experience with us. We're pleased to hear that our team, including Peter and Matthew, made you feel valued and supported throughout your purchase process.
Kind regards, Kerry.
My experience at Vertu Hyundai Exeter was positive because from walking in the door to collecting the car it was a very professional and friendly part exchange. Andy, who I dealt with is a credit to Hyundai Exeter. Looked after me so well, explained everything I needed to know. a very pleasant experience.
Hello Philip,
Thank you for sharing your positive experience at Vertu Hyundai Exeter! We're delighted to hear that our team, including Andy, provided you with a professional and friendly service throughout the part exchange process. We appreciate your kind words about Andy's dedication to ensuring you felt well-informed and comfortable throughout your visit.
Kind regards, Kerry.
Contact
Location
Hours
Open - Closes 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
