
Bristol Street Motors Hyundai Banbury
Visit WebsiteBristol Street Motors Hyundai Banbury Verified Purchases
Total Active Purchases:
1253
(Verified: 1253)

Vertu Hyundai Banbury were great because they are a local dealer, had a car we were looking for at an affordable price. Staff were friendly and professional. However we did not receive the promised courtesy call after purchase.
Good afternoon Hazel. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Vertu Hyundai Banbury staff were good because they explained everything in detail and was happy to answer all of my questions and there knowledge was really reassuring and made it easy for me to choose the correct car that best suit my needs
Hello Ross,
We're glad to hear that our team at Vertu Hyundai Banbury took the time to thoroughly explain everything to you, making it easier for you to find a car that meets your needs. Their willingness to answer all of your questions shows they're committed to providing excellent customer service.
Kind regards, Dean.

I could write war and peace but I’ve spent enough time on the matter already. The car was delivered un prepared and was given no choice to take time out of work for the delivery. A shame really, took the joy out of the experience. Would not recommend. Go else where.
Good afternoon,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Kerry.

I would not recommend Vertu Hyundai Banbury because they were only interested in selling the vehicle. The after sales was poor and I constantly had to chase up the missing boot liner and car mats which were agreed on sale. I hadn't been told they weren't in the car when I was given the keys, it was only because I noticed that I was then told why they weren't there. Then I had to constantly call to see if they'd arrived. I also paid a £250 deposit because I had to wait for my V5 to arrive for my trade in. It came before the mats and bootliner arrived but waited until they had arrived to take it in. Then I was told I couldn't be given the full £250 refund that day and had to wait. Again, I had to chase this up the following week. When I received my tax rebate from dvla for the trade in I was a month short of what I should have received and when I questioned it with vertu I was told it was because I didn't bring my V5 in until the 1/8 despite the handover being 25/7. However I was under the impression that the trade in date should be the date the road tax is transferred. When I questioned it I was offered a goodwill gesture of them putting £15 of fuel in my car. Which was less than the tax rebate I'd of received but I accepted it anyway.
My previous vehicle was purchased from Paul rigby in bromsgrove and I couldn't fault them. If also requested a bootliner for that vehicle and that didn't arrive by the time I oick d it up but they told me that before I collected the car and try Even delivered it in person to my house despite it being an hour away.
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

My experience at Vertu Hyundai Banbury was memorable because the staff were never pushy or over friendly but professional and courteous with very good knowledge of the vehicles we looked at . I would certainly recommend visiting them if you are looking for a car new or used
Hello Nicola,
Thank you so much for taking the time to share your positive experience at Vertu Hyundai Banbury! We're truly happy to hear that our staff were able to provide you with professional and courteous service, along with great knowledge of our vehicles.
Kind regards, Dawn.

My experience at Vertu Hyundai Banbury was memorable because everything was done professionally and made me feel very relaxed I can’t praise the company and staff enough
Hello Derrick,
Thank you so much for taking the time to share your wonderful experience with us! We're happy to hear that our team made you feel relaxed and that everything went smoothly.
Kind regards, Liza.
Contact
Location
Hours
Closed
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm