Bristol Street Motors Hyundai Banbury

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4.8/5 rating

Outstanding

- Based on 44 verified purchases in the last 3 months

Bristol Street Motors Hyundai Banbury Verified Purchases

96
Overall
Satisfaction
97
Would
Recommend
1,253
Total
Purchases

Total Active Purchases:

1253

(Verified: 1253)

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My experience at Bristol Street Motors Hyundai Banbury

Vertu Hyundai Banbury were great because they are a local dealer, had a car we were looking for at an affordable price. Staff were friendly and professional. However we did not receive the promised courtesy call after purchase.

Mrs S
22/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Good afternoon Hazel. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

22/08/25
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My experience at Bristol Street Motors Hyundai Banbury

Vertu Hyundai Banbury staff were good because they explained everything in detail and was happy to answer all of my questions and there knowledge was really reassuring and made it easy for me to choose the correct car that best suit my needs

Mr Ross Lowthian
19/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Hello Ross,

We're glad to hear that our team at Vertu Hyundai Banbury took the time to thoroughly explain everything to you, making it easier for you to find a car that meets your needs. Their willingness to answer all of your questions shows they're committed to providing excellent customer service.

Kind regards, Dean.

20/08/25
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My experience at Bristol Street Motors Hyundai Banbury

I could write war and peace but I’ve spent enough time on the matter already. The car was delivered un prepared and was given no choice to take time out of work for the delivery. A shame really, took the joy out of the experience. Would not recommend. Go else where.

Anonymous
16/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Good afternoon,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Kerry.

16/08/25
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My experience at Bristol Street Motors Hyundai Banbury

I would not recommend Vertu Hyundai Banbury because they were only interested in selling the vehicle. The after sales was poor and I constantly had to chase up the missing boot liner and car mats which were agreed on sale. I hadn't been told they weren't in the car when I was given the keys, it was only because I noticed that I was then told why they weren't there. Then I had to constantly call to see if they'd arrived. I also paid a £250 deposit because I had to wait for my V5 to arrive for my trade in. It came before the mats and bootliner arrived but waited until they had arrived to take it in. Then I was told I couldn't be given the full £250 refund that day and had to wait. Again, I had to chase this up the following week. When I received my tax rebate from dvla for the trade in I was a month short of what I should have received and when I questioned it with vertu I was told it was because I didn't bring my V5 in until the 1/8 despite the handover being 25/7. However I was under the impression that the trade in date should be the date the road tax is transferred. When I questioned it I was offered a goodwill gesture of them putting £15 of fuel in my car. Which was less than the tax rebate I'd of received but I accepted it anyway.
My previous vehicle was purchased from Paul rigby in bromsgrove and I couldn't fault them. If also requested a bootliner for that vehicle and that didn't arrive by the time I oick d it up but they told me that before I collected the car and try Even delivered it in person to my house despite it being an hour away.

Miss H
15/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

15/08/25
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My experience at Bristol Street Motors Hyundai Banbury

My experience at Vertu Hyundai Banbury was memorable because the staff were never pushy or over friendly but professional and courteous with very good knowledge of the vehicles we looked at . I would certainly recommend visiting them if you are looking for a car new or used

Mrs Nicola Symington
15/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Hello Nicola,

Thank you so much for taking the time to share your positive experience at Vertu Hyundai Banbury! We're truly happy to hear that our staff were able to provide you with professional and courteous service, along with great knowledge of our vehicles.

Kind regards, Dawn.

15/08/25
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My experience at Bristol Street Motors Hyundai Banbury

My experience at Vertu Hyundai Banbury was memorable because everything was done professionally and made me feel very relaxed I can’t praise the company and staff enough

Mr Derrick Bintley
12/08/25
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Reviewed on JudgeService

Bristol Street Motors Hyu...'s Reply

Hello Derrick,

Thank you so much for taking the time to share your wonderful experience with us! We're happy to hear that our team made you feel relaxed and that everything went smoothly.

Kind regards, Liza.

12/08/25

Contact

0330 096 0513

Location

Hyundai Dealer, Car Dealer, Chauffeur Service, and Used Car Dealer in Banbury, UK

Southam Road,

Banbury,

OX16 2RS, UK

Hours

Closed


Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm