Vertu Ford Shirley

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4.9/5 rating

Outstanding

- Based on 123 verified purchases in the last 3 months

Vertu Ford Shirley Verified Purchases

98
Overall
Satisfaction
96
Would
Recommend
4,129
Total
Purchases

Total Active Purchases:

4129

(Verified: 4129)

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My experience at Vertu Ford Shirley

Vertu Ford Shirley were great because Tara found me a suitable car and had it delivered from another branch quickly and made the whole process very easy and hassle free

Ms Claire White
03/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Hi Claire,
Thank you so much for taking the time to leave this fantastic review. We’re delighted to hear that you had such a positive experience at Vertu Ford Shirley.
It’s wonderful to know that Tara was able to find you a suitable car and arrange for it to be delivered quickly from another branch. Making the whole process easy and hassle‑free is exactly what we aim for, and your feedback reflects that perfectly.
Your kind words will mean a great deal to Tara and the team. Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

03/06/26
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My experience at Vertu Ford Shirley

I had a great experience at Vertu Ford Shirley because Tara was excellent in every respect

Anonymous
03/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Thank you for your great feedback. We’re delighted to hear that you had such a positive experience with Vertu Ford Shirley.

It’s wonderful to know that Tara provided excellent service in every respect—we’ll be sure to pass on your kind words to her, and we know she’ll really appreciate your feedback.

Thank you again for taking the time to share your experience.

Kind regards,
Keith

03/06/26
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My experience at Vertu Ford Shirley

I'd recommend Vertu Ford Shirley to anyone because they are very professional & did not apply any sales related pressure

Mr Stephen White
03/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Thank you for your recommendation. We’re delighted to hear that you found the team at Vertu Ford Shirley to be very professional and that you experienced a no-pressure approach throughout.

Creating a relaxed and supportive environment for our customers is something we truly value, so your feedback is greatly appreciated.

Thank you for taking the time to share your experience.

Kind regards,
Keith

03/06/26
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My experience at Vertu Ford Shirley

Not a good experience wasnt given a test drive.and the person dealing with me went on holiday and i wasnt informed.so they gave it to some one else to do

Mr Stephen Bell
02/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Hello Stephen,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Keith.

02/06/26
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My experience at Vertu Ford Shirley

Vertu Ford Shirley were great because the customer service was excellent from start to finish. Even after the sale I have been contacted by the salesman (Hamid Rahman) who I feel has gone above and beyond. There was an issue with the air con that Hamid has very quickly rectified. He has even arranged for the vehicle to be fixed at a Ford dealer near me (Stoke).

Mr David Trotman
02/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Hello David,

Thank you for taking the time to share your wonderful experience with us! We're really glad to hear that our team, particularly Hamid Rahman, went out of their way to ensure your satisfaction. It's great to know that we were able to quickly resolve the issue with your air con and arranged for the necessary repairs at a Ford dealer near you.

Kind regards, Keith.

02/06/26
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My experience at Vertu Ford Shirley

I had a great experience at Vertu Ford Shirley because The sales team went out of their way

Mr Anthony Jinks
01/06/26
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Reviewed on JudgeService

Vertu Ford Shirley's Reply

Hello Anthony,

Thank you for sharing your positive experience with us! We're delighted to hear that our sales team made an extra effort to make your visit memorable.

Kind regards, Keith.

01/06/26

Contact

0121 418 5231

Location

Ford Dealer and Car Dealer in Solihull, UK

361-369 Stratford Road,

Solihull,

B90 3BS, UK

Hours

Open - Closes 6:30pm


Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm