Vertu Ford Morpeth

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4.8/5 rating

Outstanding

- Based on 50 verified purchases in the last 3 months

Vertu Ford Morpeth Verified Purchases

96
Overall
Satisfaction
96
Would
Recommend
2,319
Total
Purchases

Total Active Purchases:

2319

(Verified: 2319)

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My experience at Vertu Ford Morpeth

My experience at Vertu Ford Morpeth was positive because Kieran was very approachable and went out his way to make sure we could take the car away the same day so that we did not have to travel the 70 mile journey back and forth.

Mrs Irene Sutherland
15/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Hello Irene,

Thank you for sharing your great experience at Vertu Ford Morpeth! We're pleased to hear that Kieran was able to help make your visit a success, and we're glad you were able to take the car away on the same day.

Kind regards, Keith.

15/04/26
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My experience at Vertu Ford Morpeth

My experience at Vertu Ford Morpeth was positive because the salesman, Paul Dickson was excellent. He arranged the test drive, explained the controls and collected me at my home to come to Vertu to collect the car. He was very helpful and was not pushy at all.

Mr Henry Little
14/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Hello Henry,

Thank you for taking the time to share your positive experience with us! We're happy to hear that Paul Dickson provided excellent service, making your experience at Vertu Ford Morpeth a pleasure. It's great to know he was helpful and not pushy, which is exactly what we strive for in our customer interactions.

Kind regards, Keith.

14/04/26
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My experience at Vertu Ford Morpeth

I'd recommend Vertu Ford Morpeth to a friend because the customer service was exemplary. Kieron was extremely helpful.

Mr Mark Dyer
12/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Hello Mark,

Thank you so much for taking the time to share your positive experience with us! We're truly happy to hear that our team, including Kieron, provided you with exceptional customer service and made a lasting impression.

Kind regards, Chloe

12/04/26
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My experience at Vertu Ford Morpeth

Staff are friendly and knowledgable, Kieran was very helpful when purchasing my new car

Anonymous
10/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Good afternoon,

We're happy to hear that our staff, including Kieran, were able to provide you with a great experience while purchasing your new car. We're glad we could help make the process smooth and enjoyable for you!

Kind regards, Kerry.

10/04/26
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My experience at Vertu Ford Morpeth

I would not recommend Vertu Ford Morpeth because seemed rather unorganised too many simple admin errors and issues coming up at the minute before I was due collection of my vehicle.
I was told just to click on links, send codes for paperwork and not being fully explained to me or given the chance to really read or understand what I was doing. Seemed very rushed.

Anonymous
10/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Good afternoon, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS3A1004 Kind regards, Kerry

10/04/26
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My experience at Vertu Ford Morpeth

I'd recommend Vertu Ford Morpeth because we were well looked after by the sales man Paul

Mrs Wendy Dodds
01/04/26
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Reviewed on JudgeService

Vertu Ford Morpeth's Reply

Hello Wendy,

We're pleased to hear that our team member, Paul, provided you with an exceptional experience at Vertu Ford Morpeth. Your satisfaction is our greatest reward, and we're grateful for your loyalty.

Kind regards, Vertu Ford Morpeth. Danielle

01/04/26

Contact

01670 601800

Location

Car Dealer in Morpeth, UK

Coopies Lane,

Morpeth,

NE61 6JN, UK

Hours

Open - Closes 6:30pm


Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm