Vertu Ford Durham

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verified label
4.8/5 rating

Outstanding

- Based on 71 verified purchases in the last 3 months

Vertu Ford Durham Verified Purchases

96
Overall
Satisfaction
96
Would
Recommend
3,742
Total
Purchases

Total Active Purchases:

3742

(Verified: 3742)

verified label
My experience at Vertu Ford Durham

I’d recommend Vertu Ford Durham to a friend because the staff were friendly, professional and kept me informed throughout the whole process. They made everything straightforward and stress-free, and I felt genuinely looked after from start to finish.

Mrs Neomi Wright
17/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Neomi,

Thank you for taking the time to share your positive experience with us! We're really glad to hear that our team at Vertu Ford Durham provided you with a friendly, professional, and informative service throughout your process.

Kind regards, Chloe

17/05/26
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My experience at Vertu Ford Durham

Vertu Ford Durham were great because the salesperson we dealt with,Jess Saunders,was very patient and explained everything in great detail. Nothing was too much trouble and she have us time to make our decision without putting any pressure on us.

Mr Goddard
17/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Mr Goddard,

Thank you so much for taking the time to share your wonderful experience at Vertu Ford Durham! We're so happy to hear that Jess Saunders provided exceptional service, taking the time to thoroughly explain everything and making sure you felt comfortable throughout the process.

Kind regards, Liza

17/05/26
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My experience at Vertu Ford Durham

My experience at Vertu Ford Durham was positive because there was no pressure to buy the car and sales were great and friendly. Mike Davis was excellent from start of the sale until I picked it up

Mr Brian Smith
14/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Brian,

We're truly happy to hear that your experience at Vertu Ford Durham was a positive one, and we appreciate your kind words about our sales team, particularly Mike Davis.

Kind regards, Dean.

14/05/26
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My experience at Vertu Ford Durham

The attention to detail and customer satisfaction I wouldn't recommend this dealership I would say the staff are friendly and polite

Mrs Fiona Marron
13/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Fiona,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Dean.

14/05/26
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My experience at Vertu Ford Durham

My experience at Vertu Ford Durham was memorable because everything is thoroughly and clearly explained. The process is not complicated and I felt very comfortable and not pressurised throughout the process.

Miss W
13/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello

We're truly happy you had a positive experience at Vertu Ford Durham! We're committed to making sure our customers feel informed and at ease, so it's great to hear that we achieved this for you.

Kind regards, Keith.

13/05/26
verified label
My experience at Vertu Ford Durham

The staff at Vertu Ford Durham were good because they listened well as to my needs and assisted professionally in the purchase of the Julie

Mr Kevan Holden
12/05/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Kevan,

We're truly happy to hear that our team at Vertu Ford Durham provided you with a positive experience, taking the time to truly understand your needs. It's customers like you who make our job so rewarding!

Kind regards, Dean.

12/05/26

Contact

0191 639 4833

Location

Car Dealer in Durham, UK

High Street, Carrville,

Durham,

DH1 1AU, UK

Hours

Closed


Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed