Vertu Ford Durham

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4.8/5 rating

Outstanding

- Based on 84 verified purchases in the last 3 months

Vertu Ford Durham Verified Purchases

97
Overall
Satisfaction
96
Would
Recommend
3,838
Total
Purchases

Total Active Purchases:

3838

(Verified: 3838)

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My experience at Vertu Ford Durham

Vertu Ford Durham staff were good because they were polite and knowledgeable. They have also helped with the problems stated above ( new key and puncture/ valve repair) which will be resolved shortly. The site was clean and tidy. They offered my wife a warm beverage when my son and I had taken the vehicle out for a test drive. All in all, a good experience.

Mr Steven Wigham
15/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Steven,

We're glad to hear that your experience at Vertu Ford Durham was a positive one! We're glad our team's politeness and knowledgeability made a difference, and we appreciate you noticing the cleanliness of our site too. We'll be happy to help with any ongoing issues, including the new key and puncture repair.

Kind regards, Matthew.

15/09/26
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My experience at Vertu Ford Durham

Vertu Ford Durham were really helpful and I'd recommend them because very good and sue best sale person

Mr Derek Matthews
14/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Derek,

Thank you for taking the time to share your positive experience with us! We're really glad to hear that Sue, our sales team member, provided excellent service and helped make your car-buying process smooth.

Kind regards, Matthew.

14/09/26
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My experience at Vertu Ford Durham

Vertu Ford Durham were great because they took every opportunity to ensure I was happy with the vehicle.

Miss Julie Hulse
12/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Julie,

We're truly happy to hear that our team at Vertu Ford Durham went out of their way to make sure you were completely satisfied with your experience. Your happiness is our top priority, and it's fantastic to know we've achieved that for you.

Kind regards, Kerry.

12/09/26
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My experience at Vertu Ford Durham

The experience at Vertu Ford Durham was fantastic because Leon was very helpful chap and was lovely to go thru with.

Miss Di Biagio
09/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Miss Di Biagio,

We're really glad to hear that Leon provided excellent service during your visit to Vertu Ford Durham, making it a great experience for you. We appreciate his efforts in ensuring your satisfaction.

Kind regards, Keith.

09/09/26
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My experience at Vertu Ford Durham

I'd recommend Vertu Ford Durham because they were incredibly helpful, friendly and quick, so that I was driving away in the car within 48 hours of making the initial enquiry. It was an absolute pleasure buying from them and I would highly recommend. I felt the saleswoman went above and beyond to help me, e.g. with the test drive, with switching child car seat. Thankyou so much. And I absolutely LOVE the car!

Anonymous
09/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello

We're pleased you had a great experience at Vertu Ford Durham! We're glad our team was able to provide you with quick and friendly service that made your car-buying process smooth and enjoyable. We're especially happy to hear that our saleswoman went out of her way to help you, and we're grateful for your kind words about your new car!

Kind regards, Keith.

09/09/26
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My experience at Vertu Ford Durham

Customer service was great.

Mr Christopher Jones
04/09/26
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Reviewed on JudgeService

Vertu Ford Durham's Reply

Hello Christopher,

Thank you for sharing your positive experience with our customer service. We're so happy to hear that we could provide a helpful and satisfying interaction for you.

Kind regards, Matthew.

04/09/26

Contact

0191 639 4833

Location

Car Dealer in Durham, UK

High Street, Carrville,

Durham,

DH1 1AU, UK

Hours

Closed


Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm