Vertu Ford Birmingham

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4.9/5 rating

Outstanding

- Based on 41 verified purchases in the last 3 months

Vertu Ford Birmingham Verified Purchases

97
Overall
Satisfaction
96
Would
Recommend
3,125
Total
Purchases

Total Active Purchases:

3125

(Verified: 3125)

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My experience at Vertu Ford Birmingham

The experience at Vertu Ford Birmingham was great because I interact with Mark who always looks for cars for me provides excellent interaction with me through the process of finding the best car for my needs.
Explains everything clearly and if I have any questions is happy to answer.

Miss Clare Lancaster
18/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Clare,

We're happy to hear that you had a great experience at Vertu Ford Birmingham, particularly with Mark who provided excellent service and took the time to explain things clearly. We appreciate your feedback on his helpfulness in finding the best car for your needs.

Kind regards, Dawn.

18/05/26
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My experience at Vertu Ford Birmingham

Buying a used car is always a lottery and a smooth sale is always the easy part. When there is a problem with the car is when the real customer service counts and Vertu Ford excelled. I feel totally confident in their attitude and professionalism, pre-during and post sale, and would wholeheartedly recommend them. Mark (our Salesperson) and Ben (Sales Manager) were proactive and did everything to ensure the sales experience was smooth. I own a business focussed on customer service and was delighted so see that the art has not been lost in Birmingham.

Mr Lawrence Armstrong
18/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Lawrence,

We're happy you had a positive experience with Vertu Ford, from the initial sale to any issues that arose afterwards. It's great to hear our team, including Mark and Ben, were proactive and professional throughout the process.

Kind regards, Liza

18/05/26
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My experience at Vertu Ford Birmingham

My experience at Vertu Ford Birmingham was positive because I wasn’t pushed into buying a car. A lot of information was easily explained. The staff were very courteous and friendly. I would highly recommend this dealership.

Mrs Lisa Lewis
13/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Lisa,

We're happy to hear that your experience at Vertu Ford Birmingham was a positive one, and we appreciate your kind words about our staff's courtesy and friendliness.

Kind regards, Dean.

14/05/26
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My experience at Vertu Ford Birmingham

I was happy with the service at Vertu Ford Birmingham because there was no pressure, just normal and helpful staff that are good at their job!

Mr Moore
13/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Mr Moore,

We're really glad to hear you had a positive experience at Vertu Ford Birmingham! Our team is dedicated to providing exceptional customer service, and we're grateful for your kind words.

Kind regards, Dean.

13/05/26
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My experience at Vertu Ford Birmingham

Vertu Ford Birmingham were really helpful and I'd recommend them because they are absolutely amazing people working there and helping you to get what you need. So I recommend you to try them.

Anonymous
11/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

We're so happy to hear that our team at Vertu Ford Birmingham provided a great experience for you, and we're glad you would recommend us to others. We'll keep striving to maintain the high level of service you received.

Kind regards, Matthew.

11/05/26
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My experience at Vertu Ford Birmingham

I'd definitely recommend Vertu Ford Birmingham because they sell Ford cars.

Anonymous
10/05/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Anonymous,

Thank you for sharing your positive experience with us! We're really glad to hear that you've had a great time buying from our dealership.

Kind regards, Vertu Ford Birmingham. Danielle

10/05/26

Contact

0121 418 3079

Location

Ford Dealer and Car Dealer in Birmingham, UK

156-182 Bristol Street,

Birmingham,

B5 7AZ, UK

Hours

Open - Closes 6:30pm


Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm