Vertu Ford Birmingham

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4.8/5 rating

Outstanding

- Based on 43 verified purchases in the last 3 months

Vertu Ford Birmingham Verified Purchases

97
Overall
Satisfaction
96
Would
Recommend
3,100
Total
Purchases

Total Active Purchases:

3100

(Verified: 3100)

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My experience at Vertu Ford Birmingham

Vertu Ford Birmingham were fantastic because of the can- do attitude and their aftersale service.

Mr Simon Jay
31/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Simon,

We're pleased to hear that our team at Vertu Ford Birmingham demonstrated a positive and helpful attitude, which made your experience with us stand out. We appreciate you recognizing the effort we put into providing excellent after-sales support.

Kind regards, Keith.

31/03/26
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My experience at Vertu Ford Birmingham

I was happy with the service at Vertu Ford Birmingham because Adam is always spot on

Mr Ryan Jones
31/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Ryan,

Thank you for sharing your positive experience with us! We're truly happy to hear that our team member, Adam, provided you with excellent service.

Kind regards, Keith.

31/03/26
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My experience at Vertu Ford Birmingham

I had a great experience at Vertu Ford Birmingham because purchasing a car was straightforward with no pressure to buy ‘extras’ that I did not want or weren’t relevant (the car I bought wasn’t a Ford and I live in Somerset, hence not needing a service plan or bringing the car back to Birmingham for servicing !). The sales staff were courteous and informative, answering all my questions. Minor finding on viewing the car is being rectified.

Mr David Astington
30/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello David,

Thank you for sharing your positive experience with us! We're really glad to hear that our team at Vertu Ford Birmingham made purchasing a car straightforward and stress-free for you, without any pressure to buy additional extras. We're also glad to know that the sales staff were courteous and informative in answering all your questions.

Kind regards, Dean.

30/03/26
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My experience at Vertu Ford Birmingham

I'd definitely recommend Vertu Ford Birmingham because my experience was a good one, simple and relaxed process with good communication.

Mr Dean Goldie
27/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Dean,

We're pleased to hear you had a great experience at our dealership! We're glad the process was smooth and that our team's communication helped make your visit stress-free.

Kind regards, Matthew.

27/03/26
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My experience at Vertu Ford Birmingham

I'd recommend Vertu Ford Birmingham because they have great service.

Mrs Lynne Armstrong
24/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Lynne,

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our team at Vertu Ford Birmingham provided you with excellent service.

Kind regards, Matthew.

24/03/26
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My experience at Vertu Ford Birmingham

I would not recommend Vertu Ford Birmingham because at the end of the day, you should not have to take the car back twice to sort out issues , when they should have been sorted out prior to completion. Blaming everyone else but themselves. Ridiculous to be honest. Shouldn't have to complain, get the manager involved, to sort out the issues raised

Mrs Julie Gwilliam
22/03/26
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Reviewed on JudgeService

Vertu Ford Birmingham's Reply

Hello Julie,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Liza

22/03/26

Contact

0121 418 3079

Location

Ford Dealer and Car Dealer in Birmingham, UK

156-182 Bristol Street,

Birmingham,

B5 7AZ, UK

Hours

Closed


Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm