Vertu BYD Hartlepool

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verified label
4.9/5 rating

Outstanding

- Based on 49 verified purchases in the last 3 months

Vertu BYD Hartlepool Verified Purchases

98
Overall
Satisfaction
96
Would
Recommend
2,889
Total
Purchases

Total Active Purchases:

2889

(Verified: 2889)

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My experience at Vertu BYD Hartlepool

I had a great experience at Vertu BYD Hartlepool because very good saleperson

Mr Mark Morrison
30/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello Mark,

We're pleased to hear that our sales team member made such a positive impact on your visit! We'll make sure to pass on your kind words and acknowledge their hard work in providing excellent customer service.

Kind regards, Keith.

30/03/26
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My experience at Vertu BYD Hartlepool

The staff at Vertu BYD Hartlepool were good because they were very welcoming, friendly, polite staff. Ethan Huntley talked me through everything to do with the car I was looking at. Explained everything in detail so I understood. Was introduced to the sales manager's . A very relaxing experience. Wouldn't hesitate to go back to this garage if I ever decide to buy another car.

Anonymous
28/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello,

Thank you for sharing your positive experience with us! We're happy to hear that our staff, including Ethan Huntley, made you feel welcome and well-informed throughout the process. It's great to know that we were able to provide a relaxing experience for you, and we look forward to serving you again in the future if needed.

Kind regards, Dean.

28/03/26
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My experience at Vertu BYD Hartlepool

The experience at Vertu BYD Hartlepool was great because very friendly staff and comfort in talking you through everything

Mr Christopher Bradley
28/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello Christopher,

Thank you for sharing your positive experience with us! We're delighted to hear that our team at Vertu BYD Hartlepool made you feel comfortable and supported throughout your visit.

Kind regards, Dean.

28/03/26
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My experience at Vertu BYD Hartlepool

Vertu BYD Hartlepool were helpful because the quality of sales staff and management support who where very helpful throughout my time during the purchase.

Mr Robert Elsdon
25/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello Robert,

We're glad to hear that our team at Vertu BYD Hartlepool provided you with a positive experience, from the quality of our sales staff to the management support they offered.

Kind regards, Dean.

25/03/26
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My experience at Vertu BYD Hartlepool

The staff at Vertu BYD Hartlepool were good because although working within a specific budget, they found the perfect vehicle for my needs. The staff were also very helpful without being pushy.

Mrs B
25/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello Mrs B,

Thank you so much for taking the time to share your positive experience with us! We're truly happy that our team at Vertu BYD Hartlepool could help you find the perfect vehicle within your budget, and we appreciate your feedback on their helpful yet non-pushy approach.

Kind regards, Matthew.

25/03/26
verified label
My experience at Vertu BYD Hartlepool

My experience at Vertu BYD Hartlepool was positive because from the moment you enter the showroom the staff are cery friendly and approachable. The receptionist is very friendly, the sales team are friendly and listen to what your needs are and what your budget is and do their best to meet your needs.

Mr Darren Kilfoyle
24/03/26
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Reviewed on JudgeService

Vertu BYD Hartlepool's Reply

Hello Darren,

We're truly happy to hear that our team at Vertu BYD Hartlepool made a positive impact on your experience! It's great to know that our staff were friendly, approachable, and listened carefully to your needs. We'll keep working hard to ensure every customer feels valued and supported.

Kind regards, Keith.

24/03/26

Contact

0344 558 1014

Location

Car Dealer in Hartlepool, UK

525 Brenda Road,

Hartlepool,

TS25 1HT, UK

Hours

Open - Closes 6:30pm


Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm