Vertu BMW Motorrad Exeter

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5.5/5 rating

Outstanding

- Based on 4 verified purchases in the last 3 months

Vertu BMW Motorrad Exeter Verified Purchases

111
Overall
Satisfaction
92
Would
Recommend
12
Total
Purchases

Total Active Purchases:

12

(Verified: 12)

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My experience at Vertu BMW Motorrad Exeter

Vertu BMW Motorrad Exeter were fantastic because they were very accommodating and nice and helpful and friendly:)

Mr Mark Pendleton
23/04/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Good morning, We're thrilled to hear that our team at Vertu BMW Motorrad Exeter made a positive impression on you, providing the level of accommodation, friendliness, and helpfulness you experienced during your visit. We'll be sure to pass on your kind words to our staff, who will be delighted to know their efforts have been recognised, ensuring they continue to provide exceptional service to all our customers.

Thanks Dawn

23/04/25
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My experience at Vertu BMW Motorrad Exeter

My experience at Vertu BMW Motorrad Exeter was memorable because of open air space. The friendliness of the staff and their assistance

Mr F
18/04/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

We're thrilled to hear that our dealership's open-air space made a positive impression on you, and that our team members were friendly and helpful during your visit ,

Kind regards, Matthew

18/04/25
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My experience at Vertu BMW Motorrad Exeter

I'm happy with the bike itself, but the sales person, Alan, seemed to have very little familiarity with BMW and the features and setup of the R12 nineT in particular, though he noted he had only been with BMW for a few weeks. I also specifically asked for the bike to be returned to factory defaults, but it was clear as I took the bike home that this had not been done, and also that the tyres were considerably under pressured, which didn't give me confidence in the quality of the pre-sale inspection and service.

Mr Ben Smith
17/04/25
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Reviewed on JudgeService

Vertu BMW Motorrad Exeter's Reply

Thank you for sharing your feedback, Mr Smith. We're sorry to hear that your recent experience didn't meet your expectations. We understand your frustration with the Motorcycle not being return to its factory settings and that the tyre pressure were low . We are taking this feedback very seriously and are working to constantly looking to improve . We would appreciate the opportunity to discuss this further with you and explore how we can make things right. Please feel free to contact myself , Darren Duffy Branch Manager on 01392 822569 or darren.duffy@vertumotorcycles.com . We value your business and hope to regain your trust."



Kind Regards

Darren


Darren Duffy
Motorrad Branch Manager

18/04/25
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My experience at Vertu BMW Motorrad Exeter

I had a great experience at Vertu BMW Motorrad Exeter because transaction was carried out remotely with no issue, and transport arranged to Stirlingshire. Trade in was reasonable on my previous bike. Everyone has to be agreeable on the whole package.

Mr Brian Creswell Howlett
18/09/23
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Reviewed on JudgeService
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Mr David Bowen
15/09/23
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Reviewed on JudgeService
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My experience at Vertu BMW Motorrad Exeter

Vertu BMW Motorrad Exeter were great because the whole transaction was seamless

Mr Graham Swinburn
21/08/23
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Reviewed on JudgeService

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Contact

01392 536574

Location

Motorcycle Dealer in Exeter, UK

Matford Park Road,

Exeter,

EX2 8FD, UK

Hours

Closed


Sunday

Closed

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm