Vertu BMW Exeter

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4.8/5 rating

Outstanding

- Based on 53 verified purchases in the last 3 months

Vertu BMW Exeter Verified Purchases

95
Overall
Satisfaction
95
Would
Recommend
135
Total
Purchases

Total Active Purchases:

135

(Verified: 135)

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Mr Edward Loader
10/04/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Your feedback is very important to us. Thank you for taking the time to leave this review.

Kind regards,
Liza.

10/04/25
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My experience at Vertu BMW Exeter

My Iexperience at Vertu BMW Exeter could have been better because as I bought the car from 320 miles away they could have inspected their car much better then they would have seen scratches and a dent on the drivers door. They then could have put it right prior to delivery. I was totally honest with my partexchange which they said was as I’d described. I would not have bought this car knowing the scratches were there and if it can’t be repaired satisfactory then they can have the car back!

Mr Tim Reeve
06/04/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Good Afternoon. Thank you for taking the time to leave this review. We are aware that you are in discussion with the Management team at the Dealership regarding your concerns. If you wish to discuss this further, please contact the dealership directly. Kind regards, Gareth Cornell – General Manager.

07/04/25
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My experience at Vertu BMW Exeter

Vertu BMW Exeter were helpful because . The whole experience was brilliant my salesman Ben was great very professional too the handover was exciting as well as full filing great car too I highly recommend this garage it's just a shame it's not local to me many thanks to the garage and Ben for my car

Mr Colin Dunn
04/04/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hi Colin. We're thrilled to hear that you had an excellent experience at Vertu BMW Exeter, from the initial sales process with Ben to the handover and the quality of the vehicle itself - we're glad you found the whole experience brilliant and that Ben's professionalism made a great impression on you, thank you for your kind words and we're sorry that the distance makes it difficult for you to visit us in person. Kind regards, Kerry

04/04/25
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My experience at Vertu BMW Exeter

Vertu BMW Exeter were great because Gavin was a pleasure to deal with,no hard sales pitch, very professional service.

Mrs Heidi Tull
28/03/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Good morning Heidi. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

28/03/25
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My experience at Vertu BMW Exeter

I was pleased with Vertu BMW Exeter and would recommend them because the customer service was excellent which made the process of my purchase that much easier to complete. Everything was explained to me in great which made the transition from having had manual cars in the past to a fully automatic car very smooth and uncomplicated.

Mr Raymond J
27/03/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Good morning, Raymond . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

27/03/25
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My experience at Vertu BMW Exeter

Vertu BMW Exeter were great because very friendly knowledgeable patient and took time to explain everything. More than happy to help with any issue once vehicle was handed over. All in all a great service and experience

Mr David Woodgates
24/03/25
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Good morning David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

24/03/25

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Contact

01392 536589

Location

Bmw Dealer, Car Dealer, and Used Car Dealer in Exeter, UK

Matford Park Road, Marsh Barton Trading,

Exeter,

EX2 8FD, UK

Hours

Closed


Sunday

Closed

Monday

9:00am - 6:00pm

Tuesday

9:00am - 6:00pm

Wednesday

9:00am - 6:00pm

Thursday

9:00am - 6:00pm

Friday

9:00am - 6:00pm

Saturday

9:00am - 5:00pm