Vertu BMW Bridgwater
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- Based on 57 verified purchases in the last 3 months
Vertu BMW Bridgwater Verified Purchases
Total Active Purchases:
135
(Verified: 135)
I was pleased with Vertu BMW Bridgwater and would recommend them because the service was top class from start to finish. Matt our salesman was just brilliant
We're thrilled to hear that you had a positive experience at Vertu BMW Bridgwater, particularly with Matt's excellent service, which made your visit truly memorable and left a lasting impression.
Kind regards,
Liza.
My experience at Vertu BMW Bridgwater was memorable because the customer service was excellent, Calum was very human and friendly and the car is brilliant
Good afternoon Barry. Thank you for taking the time to share your positive experience with Vertu BMW Bridgwater. We're thrilled to hear that Calum provided you with exceptional customer service, making you feel valued and supported throughout your visit. We're also delighted to know that you're enjoying your new car - we strive to ensure every vehicle leaves our showroom in excellent condition, and it's great to see this has been reflected in your purchase. Kind regards, Dean
Good morning Ian. Thanks for the review. We are always overjoyed to see 5 stars. Kind regards, Dean
I would not recommend Vertu BMW Bridgwater because i purchased an X3, then found out it had a dent in the roof.
You can not see the roof on the X3 because it is high. When you pay over £30.000 for a car you do not expect it to have dents in it..
Contacted BMW Bridgewater a number of times, took photo's sent by email but denied receiving them, yet no returns of email to say that they have not been not delivered.
I have resolved the issue by paying a third party company to come out and repair the dent.
Buyers beware.
Hi Andy, thank you for leaving us feedback on the vehicle that you purchased from us. I am sorry that you have found a dent on the vehicle that you collected from us over 4 weeks ago. It is my understanding that you contacted us yesterday for the first time and the used car sales manager has tried to contact you this morning. I assure you that we take your feedback seriously and that we would not ignore it, our sales manager will attempt to contact you again today to get this resolved for you. Kind regards, David Duarte
Good afternoon Alice. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
I have used Vertu BMW Bridgwater for a number of years for purchasing new vehicles and servicing also.
I have always found the staff very efficient and personable.
Hi John. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
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