Vertu SKODA Derby

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4.5/5 rating

Outstanding

- Based on 31 verified purchases in the last 3 months

Vertu SKODA Derby Verified Purchases

91
Overall
Satisfaction
92
Would
Recommend
739
Total
Purchases

Total Active Purchases:

739

(Verified: 739)

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My experience at Vertu SKODA Derby

I'd recommend Vertu Škoda Derby to a friend because the staff were helpful and friendly, listened to our views and treated us fairly and respectfully

Mr Alex R
14/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Alex,

Thank you for taking the time to share your positive experience with us. We're truly happy to hear that our team at Vertu Škoda Derby provided excellent service, making you feel heard and valued. We appreciate your loyalty and will continue to strive for exceptional customer care.

Kind regards, Keith.

14/04/26
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My experience at Vertu SKODA Derby

The staff at Vertu Škoda Derby were good because friendly and helpful. Disappointed about several days delay after earlier date changed.

Anonymous
10/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Good afternoon, thank you for taking the time to leave us this review, we are glad to hear that you found our staff friendly and helpful. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS4A1004 Kind regards, Kerry

10/04/26
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My experience at Vertu SKODA Derby

My experience at Vertu Škoda Derby could have been better because our sales manager left the day before our car was delivered (without telling us), and the dealership was very poor at replying to subsequent messages via phone or email.

Anonymous
10/04/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu SKODA Derby's Reply

Good morning, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1ACS1004 Kind regards, Kerry

10/04/26
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My experience at Vertu SKODA Derby

My experience at Vertu Škoda Derby was memorable because the member of staff was extremely helpful without being pushy or overbearing. He had good knowledge of the product and gave me plenty of space to make an informed decision.

Mr Nirver Randhawa
09/04/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Nirver,

Thank you for sharing your positive experience with us! We're happy to hear that our team member at Vertu Škoda Derby provided you with excellent service, giving you the space to make an informed decision. We'll keep working hard to ensure all our customers have a great time when dealing with us.

Kind regards, Keith.

09/04/26
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My experience at Vertu SKODA Derby

I'd definitely recommend Vertu Škoda Derby because they helped us secure a sale not just at distance, but from another country.

Mr D
01/04/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello

Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that our team was able to help you secure a sale despite the distance. Your recommendation means a lot to us, and we're grateful for your loyalty to Vertu Škoda Derby.

Kind regards, Keith.

01/04/26
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My experience at Vertu SKODA Derby

Vertu Škoda Derby were great because very helpful, quick service,sorted out problems

Mr Stephen Platts
28/03/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Stephen,

We're happy to hear that our team at Vertu Škoda Derby provided you with a helpful and efficient experience. We're committed to delivering exceptional service and are glad we could help resolve your issues.

Kind regards, Dean.

28/03/26

Contact

01332 484566

Location

Skoda Dealer, Car Repair And Maintenance Service, Chauffeur Service, Auto Body Shop, Used Car Dealer, Auto Parts Store, Auto Repair Shop, Car Leasing Service, Motor Vehicle Dealer, and Car Inspection Station in Derby, UK

Sir Frank Whittle Road,

Derby,

DE21 4RX, UK

Hours

Closed


Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm