Vertu SKODA Derby

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verified label
4.6/5 rating

Outstanding

- Based on 29 verified purchases in the last 3 months

Vertu SKODA Derby Verified Purchases

91
Overall
Satisfaction
92
Would
Recommend
743
Total
Purchases

Total Active Purchases:

743

(Verified: 743)

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My experience at Vertu SKODA Derby

I would not recommend Vertu Škoda Derby because I had concerns about my new car. I called the showroom so many times to get through the person who dealt with my purchase. The man never ever phoned or mailed me. Very very disappointing. You are very nice until a purchase is done, after that you show your true service by not responding to mails or calls.

Mrs Nimmi Mol Karingotil Scaria
28/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Nimmi,

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.

Kind regards, Dean.

28/04/26
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My experience at Vertu SKODA Derby

Great service

Mr Suresh Rajagopal
24/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Suresh,

Thank you so much for your fantastic review! We're pleased to hear that our customer service team made a positive impact on your experience with Vertu.

Kind regards, Matthew.

24/04/26
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My experience at Vertu SKODA Derby

Great service

Mr Derek Swan
24/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Derek,

Thank you so much for your kind words! We're pleased to hear that our team was able to provide you with a great experience.

Kind regards, Liza

24/04/26
verified label
My experience at Vertu SKODA Derby

Vertu Škoda Derby were really helpful and I'd recommend them because they were friendly, efficient, and really helpful throughout. Andy made everything straightforward and found exactly the car I was looking for. I’m super pleased with the car, it drives lovely and meets all my expectations.

Miss Georgina G
22/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Georgina,

We're so happy to hear that you had a great experience at Vertu Škoda Derby! It's fantastic to know that Andy made everything straightforward and helped you find the perfect car. We're delighted that you're super pleased with your new vehicle and it meets all your expectations.

Kind regards, Liza

22/04/26
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My experience at Vertu SKODA Derby

I'd recommend Vertu Škoda Derby to a friend because the staff were helpful and friendly, listened to our views and treated us fairly and respectfully

Mr Alex R
14/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Hello Alex,

Thank you for taking the time to share your positive experience with us. We're truly happy to hear that our team at Vertu Škoda Derby provided excellent service, making you feel heard and valued. We appreciate your loyalty and will continue to strive for exceptional customer care.

Kind regards, Keith.

14/04/26
verified label
My experience at Vertu SKODA Derby

The staff at Vertu Škoda Derby were good because friendly and helpful. Disappointed about several days delay after earlier date changed.

Anonymous
10/04/26
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Reviewed on JudgeService

Vertu SKODA Derby's Reply

Good afternoon, thank you for taking the time to leave us this review, we are glad to hear that you found our staff friendly and helpful. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS4A1004 Kind regards, Kerry

10/04/26

Contact

01332 484566

Location

Skoda Dealer, Car Repair And Maintenance Service, Chauffeur Service, Auto Body Shop, Used Car Dealer, Auto Parts Store, Auto Repair Shop, Car Leasing Service, Motor Vehicle Dealer, and Car Inspection Station in Derby, UK

Sir Frank Whittle Road,

Derby,

DE21 4RX, UK

Hours

Open - Closes 6:30pm


Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm