Vertu SKODA Derby
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- Based on 31 verified purchases in the last 3 months
Vertu SKODA Derby Verified Purchases
Total Active Purchases:
739
(Verified: 739)
I'd recommend Vertu Škoda Derby to a friend because the staff were helpful and friendly, listened to our views and treated us fairly and respectfully
Hello Alex,
Thank you for taking the time to share your positive experience with us. We're truly happy to hear that our team at Vertu Škoda Derby provided excellent service, making you feel heard and valued. We appreciate your loyalty and will continue to strive for exceptional customer care.
Kind regards, Keith.
The staff at Vertu Škoda Derby were good because friendly and helpful. Disappointed about several days delay after earlier date changed.
Good afternoon, thank you for taking the time to leave us this review, we are glad to hear that you found our staff friendly and helpful. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref JS4A1004 Kind regards, Kerry
My experience at Vertu Škoda Derby could have been better because our sales manager left the day before our car was delivered (without telling us), and the dealership was very poor at replying to subsequent messages via phone or email.
Good morning, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1ACS1004 Kind regards, Kerry
My experience at Vertu Škoda Derby was memorable because the member of staff was extremely helpful without being pushy or overbearing. He had good knowledge of the product and gave me plenty of space to make an informed decision.
Hello Nirver,
Thank you for sharing your positive experience with us! We're happy to hear that our team member at Vertu Škoda Derby provided you with excellent service, giving you the space to make an informed decision. We'll keep working hard to ensure all our customers have a great time when dealing with us.
Kind regards, Keith.
I'd definitely recommend Vertu Škoda Derby because they helped us secure a sale not just at distance, but from another country.
Hello
Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that our team was able to help you secure a sale despite the distance. Your recommendation means a lot to us, and we're grateful for your loyalty to Vertu Škoda Derby.
Kind regards, Keith.
Vertu Škoda Derby were great because very helpful, quick service,sorted out problems
Hello Stephen,
We're happy to hear that our team at Vertu Škoda Derby provided you with a helpful and efficient experience. We're committed to delivering exceptional service and are glad we could help resolve your issues.
Kind regards, Dean.
Contact
Location
Hours
Closed
Saturday
9:00am - 5:00pm
Sunday
Closed
Monday
9:00am - 6:30pm
Tuesday
9:00am - 6:30pm
Wednesday
9:00am - 6:30pm
Thursday
9:00am - 6:30pm
Friday
9:00am - 6:30pm
