Vanbase Bristol
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- Based on 39 verified purchases in the last 3 months
Vanbase Bristol Verified Purchases
Total Active Purchases:
2177
(Verified: 2177)
Ben was great and really easy to talk to and deal with. No hard sell with the extra packages that they offer which was a nice change.
The overall process took alot longer than I felt it should have but this was no fault of Ben's. The interior condition of the van could have been presented better as the drivers seat was heavily marked, However the van overall is in great condition and will hopefully serve me for years to come.
Thank you so much for taking the time to share your experience with us! I'm delighted to hear that Ben provided excellent service and made the process smooth and stress-free. I've also noted your feedback about the van's interior condition, and we'll make sure to pass it along to our maintenance team to improve future deliveries.
Kind regards, Vanbase Bristol.
My experience at Vanbase Bristol was memorable because Tyler was very helpful and after searching weeks for a vehicle, when the Vivaro appeared on their website, I call and we managed to secure the car within 20 mins and collect the car within 72hours. All finance was processed and confirm on the first day so I knew I could collect the car without any issues.
I travelled down from London and within 90 mins all was completed and I was able to drive back to London with the vehicle.
Thank you Tyler and Vanbase for your great service
We're glad to hear that Tyler's help made a big difference in your experience at Vanbase Bristol! It sounds like everything went smoothly from start to finish, and we're glad we could get you behind the wheel of your new Vivaro so quickly. Thanks for sharing your positive experience with us, it means a lot to our team!
Kind regards, Vanbase Bristol.
I had a great experience at Vanbase because from the moment I walked in, the whole team made me feel welcome and looked after. Tyler, my salesperson, was brilliant — friendly, knowledgeable, patient, and genuinely excited to help me find the perfect car. He made the whole process stress-free and enjoyable.
A huge thank you as well to Richard, who sorted out my finance. He explained everything clearly, made sure I got the best option for me, and made the paperwork side of things so easy. I also got the paint protection package on the car, and I’m so glad I did — the car looks incredible and it’s great knowing it’s protected and will stay looking its best. Couldn’t recommend Carbase enough, especially for a first-time car buyer. Fantastic service from start to finish and such a lovely team. Thank you all so much!
We're pleased to hear that our team at Vanbase made your experience exceptional, particularly Tyler who went the extra mile to ensure your satisfaction, and Richard who handled your finance with clarity and ease. We're glad you're happy with your new car's paint protection package and appreciate your kind words about our service.
Kind regards, Vanbase Bristol.
Ella was very helpful and provided a great service, I am very happy with the van so far
We're thrilled to hear Ella made your experience with us a positive one, and it's fantastic to know you're happy with your new van!
Kind regards, Vanbase Bristol.
I'd suggest Vanbase Bristol to a friend because they were efficient and helpful
Thank you so much for taking the time to share your positive experience with us! We're pleased to hear that our team was able to provide the efficiency and help you needed.
Kind regards, Vanbase Bristol.
I would not recommend Vanbase Bristol because they never made us aware that the vehicle did not have a logbook and only 1 key. They were no proactive in getting back to us to make the purchase of the vehicle and the organisation just wasn't there for them.
We are sorry to hear that your experience did not meet expectations. Your comments regarding the information provided at the point of sale, along with the communication and overall organisation, are noted and will be reviewed so we can better understand what may have happened. Clear and timely communication is important, and your feedback highlights areas where this can be improved. If you would like to discuss your experience further, please feel free to contact our team on 0117 911 5428, or via email at complaints@carbase.co.uk
Contact
Location
Hours
Open - Closes 6:00pm
Saturday
8:30am - 6:00pm
Sunday
Closed
Monday
8:30am - 6:00pm
Tuesday
8:30am - 6:00pm
Wednesday
8:30am - 6:00pm
Thursday
8:30am - 6:00pm
Friday
8:30am - 6:00pm
