SERE Motors Belfast
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I had a great experience at SERE Motors Belfast because I was happy with the service at SERE Motors Belfast because as soon as I walked in I was approached by a member of staff named Pearce who welcomed me in and asked what I was looking for. I told him that my money was locked in for a few more weeks and I wanted to see what would possibly be available for the amount I had. He showed me around various vehicles and that gave me a better idea of what I wanted.
Pearce phoned me a few weeks later to see how I was getting on and told me he had a car arriving in a few days that might suit me. A few days later, my wife Brenda was diagnosed with cancer and I needed to put everything in my life on hold. Pearce understood and said he would be there if I ever needed to talk.
A few weeks later I called in and Pearce came straight over, got me a coffee, gave me a seat and asked how things were going with my wife. I apologised for offloading my problems onto him. Pearce continued listening without once mentioning a car. I felt more relaxed on leaving and told Pearce that I would definitely come back to him, which I did and now I'm all sorted with a lovely Arona, thanks to Pearce. He wished myself and my wife all the best for future and to call in any time.
If I was giving out University degrees on how to talk, listen and deal with people, Pearce would get a First class Honours.
Happy Christmas everyone at SERE.
Thank you,
David
Hi David, thank you so much for sharing your experience. We're deeply moved by your kind words and are so glad to hear that Pearce could offer you both support and guidance during such a challenging time. At SERE Motors, we believe in providing not just great service but genuine care for our customers, and it's wonderful to know that Pearce went above and beyond to make you feel heard and valued. We're so pleased you're happy with your new Arona, and we’ll always be here for you. Wishing you and Brenda all the very best, and thank you again for choosing us. Happy Christmas from everyone at SERE Motors!
The staff at SERE Motors Belfast were good because they are good at what they do .
Hi Brian, thank you for your feedback! We're glad to hear that you had a positive experience with the team at SERE Motors Belfast. We pride ourselves on having a skilled and dedicated staff, and it's great to know their expertise made a difference for you. If you ever need anything else, don’t hesitate to reach out. We hope the new car is treating you well! Thanks again :)
My experience at SERE Motors Belfast was memorable because Lauren was excellent friendly helpful and so enthused with her role made buying the car a great experience
Hi Ivan, thank you for sharing your experience! We're so glad to hear that Lauren made your visit to SERE Motors Belfast memorable. Her friendly, helpful, and enthusiastic approach is exactly what we strive for, and it's wonderful to know she made your car-buying experience so enjoyable. If you ever need anything else, don’t hesitate to reach out! We hope you are loving the new car! :)
Hi Stephen, thank you for taking the time to send your review!
I'd recommend SERE Motors Belfast to a friend because they have a good choice of cars, competitive prices and great fuss-free customer service.
Hi Heather, thank you for your wonderful recommendation! We're so glad to hear that you were impressed with our selection of cars, competitive pricing, and our fuss-free customer service - we strive to make the car-buying experience as smooth and enjoyable as possible! We hope you are loving the new wheels but if you ever need anything else, we’re always here to help. Thanks again!
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