Perrys Retford

I would not recommend Perrys Retford because of the amount of time to prepare a vehicle which as is insane would be road worthy at the very least.
I opted to walk away from the agreement 10days after making the initial contact

My experience at Perrys Retford could have been better because:
- Car had exterior marks on it and salesman wouldn’t offer smart repair on them
- £349 added to invoice without asking for Paint Protection (even though marks on paintwork won’t be repaired!)
- Salesman tried getting me to have finance over a shorter term compared to my bank loan quote and took 3 times to say no for him to stop asking
- Dealership presentation looks worse than a back street garage
- Asked many times for service history but wouldn’t let me know it
- Never explained warranty process and terms
- Owned car 6 days and engine management light came on and broke down 100 mile from home, got told to just find nearest garage to repair
- My own garage has looked at car and found battery held on with cable tie, rear wiper split, front headlight lenses Hazy, air intake trunking completely insecure - also got knocking from front suspension which still needs sorting (unsure to make Perry’s Retford aware as lost trust in them).

I would unfortunately not recommend Perrys Retford because of the absolute lack of aftercare, once you're off the forecourt they care exceptionally little about the issues with the vehicle, i am currently on my 24th day of waiting for ANY of my several issues that were raised within a day of taking the vehicle to be resolved, the lack of contact and lack of action has made me loose all faith in them, i hope they can get the issues rectified so i don't have to have any more dealings with them.

I would not recommend Perrys Retford because I have had numerous issues regarding paperwork. Number plates and mechanical repairs which were supposed to be completed before collection of the vehicle.
Now have a fault with the car so am going to be without my vehicle after just 3 weeks of purchase

My experience at Perrys Retford could have been better. The advert published features that were not included on the car. Due to social distancing, I was not offered the opportunity to look over the car before driving away. When I mentioned about the missing features from the advert, I was only offered a gesture of goodwill in return which I am yet to receive over a month later. I have emailed the dealership and have received no response.

My experience at Perrys Retford could have been better because the car came with a broken clutch repaired then oil leak yesterday so now back with them literally they have the car more than I have and I still have the finance payment to make at the end of buying a new car is supposed to be a happy time and I would expect more from a national garage who are part of Ford: