Perrys Burnley Kia

Visit Website
verified label
4.4/5 rating

Very Good

- Based on 39 verified purchases in the last 3 months

Perrys Burnley Kia Verified Purchases

88
Overall
Satisfaction
89
Would
Recommend
503
Total
Purchases

Total Active Purchases:

503

(Verified: 503)

verified label
My experience at Perrys Burnley Kia

Perrys Burnley Kia were great because I delt with a salesman called Keiron he was very helpful and friendly no pressure at all . He let me drive further than normal on the test run as I was looking at an automatic which I had never driven before. I was pleased with the amount I was offered for my car and he even offered to arrange the paperwork to swop my private number plate over

Mrs Sharon Grice
28/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Thank you, Sharon, for your lovely feedback. We are so pleased to hear Keiron made your experience helpful and relaxed, and took the time to make you feel comfortable throughout your test drive and part exchange. We will be sure to pass on your kind words and hope you enjoy your new car.

29/05/26
verified label
My experience at Perrys Burnley Kia

The staff at Perrys Burnley Kia were good because very helpful and friendly Kieran was really helpful and friendly

Mrs Nutall
28/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Thank you for your lovely feedback, Mrs Nutall. It is always great to hear when a visit feels welcoming and enjoyable. We will make sure your kind comments are passed on to Kieran and the team, and we look forward to welcoming you back to Perrys in the future.

28/05/26
verified label
Mr Anthony Thompson
28/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Thanks for the 5 stars, Anthony! We're glad we could help make your experience a great one. We can't wait to see you back at Perrys in the future.

28/05/26
verified label
My experience at Perrys Burnley Kia

The experience at Perrys Burnley Kia was fantastic because very helpful. Contacted on a Sunday & even arranged delivery of the car to my home address as I could not get to the dealership.

Miss Rachel Lutz-Hall
14/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Thank you for your lovely feedback, Rachel. We are so pleased to hear the team at Perrys Burnley Kia were able to help and make the process easy and convenient for you. We hope you enjoy your new car and wish you many happy miles ahead.

15/05/26
verified label
My experience at Perrys Burnley Kia

I would not recommend Perrys Burnley Kia because : I have not dealt with Perry's before, my husband has.
The sales delivery was good, the salesman was courteous, polite and explained the procedure very well, up until collection of the vehicle all went relatively well.
The valeting of the vehicle was very poor, which had to be returned and complained about, also the management light pinpointed a problem, which was sorted promptly.
On collection of the vehicle a second time, the valeting still had not been done, (although they said it had been done) waiting around time was absolutely ridiculous, in all 3 attempts to valeting the car until I was satisfied.
Very disappointed with the car sale experience, it definitely took the shine off the overall experience of buying a car.

Mrs Susan Smith
12/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Thank you for taking the time to share your feedback, Susan. While we are pleased to hear the sales process and support from the salesman were positive, we are very sorry that the valeting and collection experience did not meet expectations. We understand how frustrating the repeated delays and issues must have been, especially during what should be an exciting experience. Your comments have been noted and will be shared with the team so improvements can be made going forward. Thank you again for your honest feedback.

12/05/26
verified label
Mrs L
10/05/26
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Perrys Burnley Kia's Reply

Hi, Thank you for taking a moment to share this with us. We're sorry to hear that we didn't meet the 5 stars we strive for. If you'd like to discuss this further, please contact us at Perrys.co.uk/feedback

11/05/26

Contact

01282 919630

Location

Kia Dealer, Car Dealer, Mechanic, and Used Car Dealer in Burnley, UK

Accrington Rd,

Burnley,

BB11 5EX, UK

Hours

Closed


Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

10:00am - 4:00pm

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm