Park's Toyota Carlisle

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verified label
4.7/5 rating

Outstanding

- Based on 33 verified purchases in the last 3 months

Park's Toyota Carlisle Verified Purchases

94
Overall
Satisfaction
97
Would
Recommend
289
Total
Purchases

Total Active Purchases:

289

(Verified: 289)

verified label
My experience at Park's Toyota Carlisle

I would not recommend Park's Toyota Carlisle because, while staff were friendly and polite, the overall customer experience was poor. Before collecting the car, I asked a couple of questions (one about its history and one about a luggage net) but received no response. On collection day, despite calling ahead of arrival, I was made to wait at Carlisle station and then made to wait again at the dealership for my salesperson despite having an appointment. On inspection, the condition of the car's bodywork was poor. Despite being told that the car would be 'detailed', there were significant scratches and swirl marks on the paintwork. These were mostly dealt with after I pointed them out (apart from a couple of scratches that I only noticed subsequently, and which I've had repaired at another dealership at my own expense), but I should not have had to point out these faults. The various delays meant that I departed much later than planned for my long journey home. Overall, I was looking forward to collection day, but instead I found the experience stressful and disappointing.

Mr Paul Hope
04/02/25
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My experience at Park's Toyota Carlisle

The experience at Park's Toyota Carlisle was good because of the friendly people and used the dealership for a good few years before

Mr Paul Morton
02/02/25
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My experience at Park's Toyota Carlisle

I'd definitely recommend Park's Toyota Carlisle to friends and family because I have had several Toyota's most from Parks always had excelent service and cant knock the sales man 10 out of 10 for all the staff. keep it up.

Mr Keith Charnley
02/02/25
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My experience at Park's Toyota Carlisle

Park's Toyota Carlisle were great because they weren't like your usual car sales showroom. Chris was brilliant, he wasn't pushy, left me to have a good look around without any pressure to make a purchase, really happy with the experience, thanks Chris!

Mrs Jessica Sorby
02/02/25
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My experience at Park's Toyota Carlisle

Park's Toyota Carlisle were great because it delivered the standards of professionalism and friendliness I expect when buying a luxury vehicle. Derek Fulton was a first class representative for the company.

Mr Ian Millar
30/01/25
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My experience at Park's Toyota Carlisle

I had a great experience at Park's Toyota Carlisle because the sales executive Mr. Keenith hope help us in very effective way.

Mr Ravi Gajera
30/01/25
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Contact

01228 882000

Location

Toyota Dealer, Car Dealer, Chauffeur Service, Business Centre, Used Car Dealer, and Electric Vehicle Charging Station in Carlisle, UK

Parkhouse Road,

Carlisle,

CA3 0JR, UK

Hours

Closed


Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

11:00am - 5:00pm

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm