Mercedes-Benz of Slough
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- Based on 33 verified purchases in the last 3 months
Mercedes-Benz of Slough Verified Purchases
Total Active Purchases:
346
(Verified: 346)
I would not recommend Mercedes Benz of Slough partly because it's quite a long distance from where we live. In addition, despite paying absolutely top price, with all the extras, the car came without the user's manual - I have requested this but to no avail. The car was dirty in that there was an accumulation of dead leaves under the bonnet. I was charged extra to have the car fully charged on collection but it wasn't. The performance on collection was, for us, somewhat over the top. Within two weeks the car has developed some very disturbing squeaks and groans from the brakes when starting, parking and moving off. I will have to contact my local dealer to see if this can be checked under warranty.
The trade in for my 2022 CLA 220d, with 18600 miles, was low. £1000 less than I'd been offered by Hyundai. I thought that Mercedes did not negotiate on price but were generous with trade in. Not here.
The next screen says that I am very happy with the dealer. This isn't really true. Not as good as I would expect from Mercedes.
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
Mercedes Benz of Slough staff were very inviting. The salesperson in particular Abun. Very happy with the service provided when purchasing my new car.
Hello Anonymous,
Thank you for sharing your positive experience at Mercedes Benz of Slough! We're pleased to hear that Abun and the team made you feel welcome and helped you find the right car. We appreciate your feedback and are glad you're happy with the service provided.
Kind regards, Chloe
My experience at Mercedes Benz of Slough could have been better because although the car is exactly what I wanted it was sent out without due diligence, the car was firstly advertised with lower mileage than it actually had, not an issue though, the car was collected with 2 services due which should of been done prior to collection resulting in 2 trips 120 miles to vertu Yeovil, 2 rear tyres badly cracked
All sorted but should of been done,
Biggest complaint is lack of contact returning calls etc even vertu Yeovil having issues getting response, lane assist not working no response to Yeovil calling, 10 days I chased reply
All said and done the car is lovely but they had a week to prep this car before collection 60 mile round trip twice and now another 60 mile round trip twice coming up I’d struggle to recommend slough, used Vertu Yeovil many times a total different experience
Hello Helen,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Kerry.
Very happy with my experience. The team were attentive and helped us through the purchase.
Hello Alan,
We're truly happy to hear that your experience at Vertu was a positive one! Our team is dedicated to providing exceptional service, and it's great to know they could help you navigate the purchase process smoothly.
Kind regards, Mercedes Benz of Slough. Danielle
I'd recommend Mercedes Benz of Slough to a friend because it was a fast smooth and an enjoyable process purchase a car with them.
Hello ,
Thank you for sharing your positive experience with us! We're happy to hear that purchasing a car from Mercedes Benz of Slough was a seamless and enjoyable process for you.
Kind regards, Mercedes Benz of Slough. Danielle
I'd recommend Mercedes Benz of Slough to anyone because they were very professional and good communication
Hello Julia Frances,
We're glad to hear that our team at Vertu provided you with a positive experience. It's great to know that our professionalism and effective communication made a difference in your interaction with us.
Kind regards, Mercedes Benz of Slough. Danielle
Contact
Location
Hours
Closed
Friday
8:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
11:00am - 4:00pm
Monday
8:00am - 6:30pm
Tuesday
8:00am - 6:30pm
Wednesday
8:00am - 6:30pm
Thursday
8:00am - 6:30pm
