Mercedes-Benz of Reading
Visit Website
- Based on 29 verified purchases in the last 3 months
Mercedes-Benz of Reading Verified Purchases
Total Active Purchases:
271
(Verified: 271)
Ductin was helpful during the purchase process. Could have had more help with the function of the car!
Good afternoon. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.
Hello
We're so happy to hear about your fantastic experience at Mercedes Benz of Reading! It's great to know that our team, including Isabella and Hany, were able to work with you to resolve any issues and make the process smooth. We'll pass on your kind words to the manager, who will be delighted to hear how well his team looked after you.
Kind regards, Keith.
My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.
Hello Santu,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Kerry.
The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience
Hello Russell,
Thank you for sharing your wonderful experience with us! We're glad to hear that Daniel made your car-buying process easy, fast, and stress-free. It's fantastic to know that our team member went to great lengths to provide an excellent service, and we'll make sure to pass on your kind words to the right people.
Kind regards, Kerry.
I'd recommend Mercedes Benz of Reading to a friend because of the excellent customer service afforded to me by Hani Jarche and Daniel, during the purchase of my first Mercedes BEV
Hello David,
Thank you so much for taking the time to share your wonderful experience with us! We're happy to hear that our team members, including Hani Jarche and Daniel, provided you with excellent customer service. Your satisfaction is our top priority, and we're grateful you chose Vertu as your trusted partner in your Mercedes BEV purchase journey.
Kind regards, Keith.
The experience at Mercedes Benz of Reading was great because the Team were fantastic. Hanni (sorry as I have no doubt that is spelt incorrectly) is an asset to your team. Friendly, professional, engaging, knowledgeable. Top job. Impressed.
Hello Michael James,
Thank you so much for taking the time to share your wonderful experience at Mercedes Benz of Reading! We're delighted to hear that Hanni was able to provide top-notch service and exceeded your expectations. Your kind words mean a lot to us, and we'll make sure to pass them along to our team.
Kind regards, Keith.
Contact
Location
Hours
Closed
Tuesday
8:00am - 6:30pm
Wednesday
8:00am - 6:30pm
Thursday
8:00am - 6:30pm
Friday
8:00am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
11:00am - 4:00pm
Monday
8:00am - 6:30pm
