Mercedes-Benz of Ascot
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- Based on 26 verified purchases in the last 3 months
Mercedes-Benz of Ascot Verified Purchases
Total Active Purchases:
367
(Verified: 367)
My experience at Mercedes Benz of Ascot was memorable because Olivia went above and beyond for us. There was a few issues with the car to start with, and every issue found Olivia sorted for us. Not only did she go out of her way to get everything done for us in a timely manner, she also came down to us and collected the car herself when it needed the repairs. She is half the reason we went ahead and got the car. All I can say is thank you so much Olivia, and you deserve a pay rise or promotion.
Hello Jason,
Thank you for sharing your wonderful experience at Mercedes Benz of Ascot! We're so happy to hear that Olivia made such a positive impact on your day, going out of her way to ensure everything was taken care of in a timely manner.
Kind regards, Liza.
The staff at Mercedes Benz of Ascot were good because responsive and professional
Hello Nathan,
Thank you for sharing your positive experience with us! We're truly happy to hear that the staff at Mercedes Benz of Ascot provided a responsive and professional service.
Kind regards, Dean.
I would recommend Mercedes Benz of Ascot to friends and family because of the amazing service and helpful staff. No pressure on the sale and spoke to me directly rather than my husband which has been the case in the past when buying a car…
Hello Victoria,
We're really glad to hear that your experience at Vertu was exceptional, with friendly staff and no high-pressure sales tactics. We appreciate your loyalty and would be delighted to welcome you back for any future automotive needs.
Kind regards, Dean.
I'd recommend Mercedes Benz of Ascot to a friend because of the great service they provide
Hello Rob,
Thank you for sharing your positive experience with us! We're pleased to hear that our team at Vertu provided excellent service, making it easy for you to recommend us to others.
Kind regards, Matthew.
My experience at Mercedes Benz of Ascot was positive because of the amazing Service from Connor and the full team.
Hello Ryan,
Thank you for sharing your wonderful experience with us! We're glad to hear that our team, including Connor, made a positive impact on your visit to Mercedes Benz of Ascot.
Kind regards, Liza
I would not recommend Mercedes Benz of Ascot because they were very helpful and attentive pre sale but post sale their service has be3n very poor. I have sent an email advising of an issue I have which was ignored, made 3 phone calls where I was promised call backs (non received) and even visited the dealership. When I visited once again nobody was available to talk to me but was assured I would get a call back. That was a week ago and still no call. Being ignored 5 times would seem to indicate a pattern.
Hello Stephen,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Kerry.
Contact
Location
Hours
Open - Closes 5:00pm
Saturday
9:00am - 5:00pm
Sunday
11:00am - 4:00pm
Monday
8:00am - 6:30pm
Tuesday
8:00am - 6:30pm
Wednesday
8:00am - 6:30pm
Thursday
8:00am - 6:30pm
Friday
8:00am - 6:30pm
