Mercedes-Benz of Aylesbury

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4.7/5 rating

Outstanding

- Based on 19 verified purchases in the last 3 months

Mercedes-Benz of Aylesbury Verified Purchases

94
Overall
Satisfaction
95
Would
Recommend
145
Total
Purchases

Total Active Purchases:

145

(Verified: 145)

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My experience at Mercedes-Benz of Aylesbury

Mercedes Benz Aylesbury staff were good because they were so friendly and helpful from the moment I walked in

Miss H
16/06/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Hello

We're glad to hear that our team at Vertu delivered a fantastic experience, making you feel welcome and supported throughout your visit. Thank you for sharing your positive feedback!

Kind regards, Dean.

16/06/26
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My experience at Mercedes-Benz of Aylesbury

Mercedes Benz Aylesbury were fantastic because Ryan and all staff gave excellent customer services throughout my time at the dealership. Great with little people too. (Kids)
Ryan was great and gave me a really good experience listened to what we wanted and made it happen. If this dealership was nearer to us we would use for services.

Anonymous
15/06/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Hello,

We're really glad to hear that you had an excellent experience at Mercedes Benz Aylesbury, thanks in part to Ryan's great customer service! We're glad to know that our staff were able to make a positive impact on your visit, especially when it comes to interacting with children.

Kind regards, Dean.

15/06/26
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My experience at Mercedes-Benz of Aylesbury

I was happy with the service at Mercedes Benz Aylesbury because Ryan the sales person was very helpful and always gave us time to make a decision and also took time to explain the car spec to us. He’s an asset to your company as was 50/50 when coming but after few minutes with him - I was 100% done to buy it.

Mr Nana Nyarko
11/06/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Hello Nana,

We're really glad to hear that Ryan provided you with a fantastic experience at Mercedes Benz Aylesbury, taking the time to explain the car specs and making you feel valued throughout your decision-making process.

Kind regards, Dean.

11/06/26
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My experience at Mercedes-Benz of Aylesbury

All went well with this dealership. A smooth transaction and the car was ready quickly for a next day collection.

Mr Ash
07/06/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Hello Mr Ash,

Thank you so much for sharing your positive experience with us! We're glad to hear that our team made the process seamless and efficient, allowing you to collect your new car on schedule.

Kind regards, Chloe

07/06/26
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My experience at Mercedes-Benz of Aylesbury

My experience at Mercedes Benz Aylesbury was memorable because I was treated very well and the car was presented well.

Anonymous
03/06/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Hi there,
Thank you for taking the time to leave this lovely review. We’re delighted to hear that your experience at Mercedes‑Benz Aylesbury was such a memorable one.
It’s wonderful to know that you felt well looked after and that the car was presented to a high standard — both are really important to us when creating a positive customer experience.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.

03/06/26
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My experience at Mercedes-Benz of Aylesbury

My experience at Mercedes Benz Aylesbury could have been better because upon picking up the car it had a lot of issues I said I did not want to take the car but Nicola said they would pick up the cay in 3 days to rectify the issues and to give them 1 chance to sort. They picked up the car had it for 2 weeks but when it came back still too many issues so I took the car back and exchanged it for a brand new car. I was very disappointed that the car cost me 2500 to drive home for 1 day

Mr James Pitt
31/05/26
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Reviewed on JudgeService

Mercedes-Benz of Aylesbur...'s Reply

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Chloe

31/05/26

Contact

01296 592328

Location

Mercedes-Benz Dealer and Car Dealer in Aylesbury, UK

Bicester Road,

Aylesbury,

HP19 8BL, UK

Hours

Open - Closes 6:30pm


Friday

8:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

11:00am - 4:00pm

Monday

8:00am - 6:30pm

Tuesday

8:00am - 6:30pm

Wednesday

8:00am - 6:30pm

Thursday

8:00am - 6:30pm